You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Jeffrey53097 Author

Level 1

7 points

Bose soundlink mini cannot update

I tried to update my Blose soundlink mini so I can use bluetooth with it, however, my soundlink mini cannot be detected by the updating software and I wonder what part of the instruction has I done wrong?

Posted on Aug 3, 2013 1:38 AM

Top-ranking reply

Gokce

Level 1

9 points

Posted on Oct 14, 2013 9:57 AM

I have contacted with Bose, they said there needs to be an update for the software to detect and perform the task. Since there is no update yet for the mini, the software seems to be stuck and not detecting. I have told them that this is not a convenient way of feedback from software as user may be assuming the software is not working properly. It would have been better for the software to show it detects the item and if there is no update available at the time, notify this with a massage feedback. They said i am certainly wright about this and that they will pass this topic to software engineers.

View in context

28 replies

Dec 14, 2014 3:21 PM in response to Jeffrey53097

has anyone figure out how to get the AUX blinking lights working. I downloaded the driver like the installer said, I have a good USB cable, I press the AUX for 10 seconds and got blinking lights and yes... it's plugged in to AC. The software will simply not recognize it and nothing is happening. I do get the cut in/out music with bluetooth and hope the update fixes this issue. Any thoughts?

KBZHSU

Level 1

0 points

Jan 18, 2015 10:11 PM in response to saezmatter

I've got this annoying cut in/out while playing music with MBP as well, and it only happens when battery indicates orange.

It works flawlessly when it's fully charged, but when turn it on the next day, it starts the cut in again...

Trying update the firmware without luck, guess there's no update for it😟 yet

Jan 20, 2015 11:53 AM in response to Jeffrey53097

I have the same problem but I tried to clear a speaker memory by pressing a bluetooth button for 10 sec. until you hear the sound

And it did work, no cutting off, no self shut down so far but I still fingers crossed for an officially update arrive

Jeffrey53097 Author

Level 1

7 points

Aug 3, 2013 1:50 AM in response to Carolyn Samit

Sorry, I mean I did download the softwares update from bose but then when I tried to follow the steps to update it I was stuck at the place where it needs to detect my device.

Aug 3, 2013 2:06 AM in response to Jeffrey53097

Jeffrey ...

Check out the Bose product support page > Bose Product Support

Oct 6, 2013 2:34 AM in response to Gokce

Your BOSE Mini SoundLink needs to be connected to AC, otherwise it won't update.

Jazzysue

Level 1

16 points

Oct 12, 2013 9:12 AM in response to Jeffrey53097

Has anyone figured this out, as I am having the same problem. My Mini is hooked up to power and the lights flash, but my PC will not detect the speaker and start the update.

Nov 11, 2013 4:03 AM in response to jesav

I have the same issue with a MacBook Air (Mavericks) and the Bose SoundLink Mini.
Deconnecting and reconnecting seems to solve the issue.

I don't have the issue with iPhone and iPad.

msavwah

Level 1

10 points

Jan 9, 2014 8:43 PM in response to Michaelb2

The insructions DO say to plug in to power, and people have tried this yet it is still not working.

Oct 21, 2014 7:23 PM in response to Jeffrey53097

There is no Software/Firmware update for the SoundLink Mini.

Nov 30, 2014 11:36 AM in response to mbjammer

@mbjammer have you found any solution to the "my sound link keeps switching off at intervals when I'm playing it off its base." That's happening to me too.

Jul 4, 2015 11:28 AM in response to Jeffrey53097

my bose mini always have bluetooth connection problem, anyone can help ? and i can't update my device also (bose mini), Mac always can't detact my device

Jul 23, 2015 7:24 PM in response to KBZHSU

i have the same problem. tried all the resets and still the same problem Bose soundlink mini connected with ipad mini turning off during play at normal charge

Bose soundlink mini cannot update