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Question: error 2002F

I have a mac mini and i was trying to reinstall mountain lion 10.8.4 but when i connect to the internet it takes a while to download whatever it is then the screen says apple.com/support then underneath that it gives an error code which says -2002F


Any help would be appericiated thank you

Mac mini, OS X Mountain Lion (10.8)

Posted on Aug 5, 2013 7:56 PM

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Sep 8, 2016 12:23 AM in response to DonaldSmouse In response to DonaldSmouse

Too all the people out there getting this "2002F" error, i have a solution for people in Australia.

I recently replaced my mbp 2012 hdd with a new ssd and was getting this error for over a week.

i changed the DNS setting on my router from 0.0.0.0 to googles public DNS 8.8.8.8

woohoo ! internet recovery worked instantly for me 🙂

Sep 8, 2016 12:23 AM

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Aug 6, 2013 8:21 AM in response to DonaldSmouse In response to DonaldSmouse

That error code is not publicly documented. It seems to mean that the Recovery system was unable to reach an Apple server. Sometimes that's because of a problem in the local network, but maybe sometimes it's beyond your control. I suggest you try connnecting to your router with an Ethernet cable instead of Wi-Fi.

Aug 6, 2013 8:21 AM

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May 22, 2016 8:12 PM in response to Ogyahp In response to Ogyahp

If your Boot Drive is not responding, then Recovery mode (which boots from a small, separate partition on the Boot Drive) may not be available either. That can cause your Mac to attempt to use Internet Recovery, and will usually display a spinning globe.


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Internet Recovery tries to get the Utilities need for recovery (and re-download) from the Internet, and present them to you. Internet Recovery (if your MacBook Pro from after about 2011 has that in its Firmware) has a set of strict requirements, especially concerning the setup of your Wi-Fi Network.


-2002F is said to be a Network error while trying to connect to an Apple server.


This article lists most of the attributes of your Wi-Fi network to make the connection. In addition to these, the Network-name can not be hidden.


OS X: About OS X Recovery - Apple Support

.

May 22, 2016 8:12 PM

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Question marked as Helpful

Sep 8, 2016 12:23 AM in response to DonaldSmouse In response to DonaldSmouse

Too all the people out there getting this "2002F" error, i have a solution for people in Australia.

I recently replaced my mbp 2012 hdd with a new ssd and was getting this error for over a week.

i changed the DNS setting on my router from 0.0.0.0 to googles public DNS 8.8.8.8

woohoo ! internet recovery worked instantly for me 🙂

Sep 8, 2016 12:23 AM

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Sep 8, 2016 7:57 AM in response to Grant Bennet-Alder In response to Grant Bennet-Alder

Apple has moved the specific requirements for a Wi-Fi network to be used with Recovery out of the document I cited, and into this document (which is linked to the original):


How to reinstall OS X: How to install OS X again on the same Mac.

The information is in the last section, labeled "Learn More".

Sep 8, 2016 7:57 AM

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Nov 10, 2016 3:31 PM in response to DonaldSmouse In response to DonaldSmouse

I had this problem too and after eventually finding this thread the answer was to change the DNS address on my modem to Google 8.8.8.8 and 8.8.4.4 , primary address one and two


Here's a link how to do it on a Vodafone modem

http://setuprouter.com/router/huawei/hg658c/dns.htm

Nov 10, 2016 3:31 PM

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Question: error 2002F