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Level 2

264 points

Enter passcode with dead screen?

I've had an iPhone brought in by someone who's dropped their device in the ocean in the hopes that I can recover their wedding photos. The screen is completely dead (pins of the main board are corroded). The only good news is, the iPhone still "works"—it shows up in iTunes in both regular and recovery modes, Siri still responds, etc. But, the problem is, since the screen is dead, there's no way to access the photos because there's a passcode on the phone.

To add to their frustration—the phone has never been synced to either iCloud nor a computer—so the only way to access the phone is by entering the passcode—which, at this point, is impossible to do.

Are there any options?

Apple will replace their phone (it's 3 months old) for ~$200, but is unable to help with getting the photos back.

Thanks,

Kristin.

Posted on Aug 6, 2013 11:06 AM

32 replies

wd22900

Level 1

4 points

Nov 13, 2016 12:26 AM in response to kristin.

Hey, so this solution is kind of late but it's thinking outside the box:

Get a keyboard that you can connect through the doc connector, and press the home button on he keyboard and type in the passcode. If you can somehow swipe the screen or something to get to the passcode screen, you can type in the passcode through the keyboard. Another thing, I don't know about how it was working back in 2013 because I don't remember but now, the photos app or iPhotos pops up on my Mac whenever I plug in my phone whether my passcode is typed in or not.. doing that might work on the computer that was synced with this iPhone before. Hope this helps :) let me know if it does (or if I'm too late)

Nov 20, 2017 11:46 AM in response to DxG_PunkDragon

Unfortunately no. The only way to enter a passcode is on the screen. Its a securi feature.

Enter passcode with dead screen?