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I pre ordered the new asking Alexandria album and 4 days before its release I received an email from iTunes saying it could be download it. All it says is purchased next to everything. There's nothing in my downloads menu. And I don't have access computer

Having iTunes problems with the pre order. I can't cancel or download it. So I can't get it. This is very infuriating. I have no access to a computer. I just want to be able to get my music.

iPhone 5, iOS 6.1.4

Posted on Aug 7, 2013 10:55 AM

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I pre ordered the new asking Alexandria album and 4 days before its release I received an email from iTunes saying it could be download it. All it says is purchased next to everything. There's nothing in my downloads menu. And I don't have access computer

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