Itunes match stuck at sending information to apple

I logged out and logged in again and it works.

Still not working. What is this, day 4?

Working fine in UK, what is your location?

Clapham

Clapham, London, UK? If so, sign out of iTunes Store, restart your computer from cold, sign-in to iTunes Store, start iTunes Match and allow the 3-step process to complete.

Hey, guess what?

It didn't work, again, for the 100th time this week.Sigh.

Confirmed, whilst all was working well earlier Apple iTunes Match is now offline! No clue in system status: http://www.apple.com/support/systemstatus/

These interruptions to service are tiresome. Best advice, wait a few hours & try again.

Any feedback to Apple: http://www.apple.com/feedback/itunesapp.html

I wonder what they're doing to it? I guess I picked the wrong week to upload 50 Now That's What I Call Music albums.

Same for me -- still not working over 90% of the time. I'm in the US.

It works randomly here and there maybe 4 or 5 times a day, and I can confirm it has nothing to do with signing out and back in of my iTunes account, turning iTunes Match off and back on, or turning my machine off and back on. It also has nothing to do with my ISP throttling my outbound traffic. (These are all futile suggestions I've encountered on forum threads.)

To newcomers:

This is almost certainly a problem on Apple's end. They admitted to service outages on Aug. 7, which is when this trouble began for me and others who have posted in this thread, and the issue persists. Don't waste your time messing with your settings, etc. For now, the best course of action is to wait it out.

And to anybody experiencing this problem:

Please don't post "it's working fine for me now" comments as soon as your machine successfully connects to iTunes Match once. If you read the thread, you'll see that we all can connect now and then (maybe 2% of the time?), so please wait until you're connecting successfully consistently over an appreciable length of time before posting that comment. Otherwise, you're inadvertently flooding the thread with (perfectly well-intentioned) false positives that undercut the usefulness of the thread for newcomers.

Solved it! iTunes Match needs the local cache reset in order to connect back to the service correctly.

So:

1. Launch iTunes;

2. Hold down shift key & turn off iTunes Match;

3. Hold down shift key & sign-out of iTunes Store;

4. Hold down shift key & exit from iTunes;

5. Re-launch iTunes;

6. Sign-in to iTunes Store, allow cloud symbol time to clear;

7. Start iTunes Match, allow 3-step process to complete - this will take a while, give it time it will resolve.

Best of luck.

I've signed out and back into iTunes Match repeatedly and it hasn't really helped. It's not my laptop or iPhone, it's Apple. I wouldn't waste your time trying personal fixes, it'll just exacerbate an already aggravating situation. 🙂 Best of luck to all, we'll just have to wait this one out.

Signing out & back in will not work. You need to clear the local cache hence earlier post. The service is now running well.

Day 4 in the US and continue to have this same issue....

I've tried doing that every day... no luck for me. :\

Clearing the local cache...didn't work