I lost all my data in Macfamilytree even though I had the auto save on. The file exists with original name but only 49 of 550 persons are there.

Question

Level 1

10 points

I lost all my data in Macfamilytree even though I had the auto save on. The file exists with original name but only 49 of 550 persons are there.

I was making a Family Tree with Macfamilytree. I had more than 550 individual data, including very old photographs, birth marriage an death dates, etc

Last night I entered 49 new persons, and lost the old data and only kept the last 49 entries. The file is the same one, no change of name, and it had the auto save every 10 minutes, in on... The program never asked me if I wanted to delete, or save, or any thing, suddenly it was gone...

The last time I handmade a back up .. Unfortunately was before I started with this.

Is there any way I can make an " undo" so that I get the original data??

Many thanks

MacBook Pro (15-inch Mid 2010), iOS 6.1.4

Posted on Aug 10, 2013 5:18 PM

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Answer 1

etresoft

Level 9

56,668 points

Aug 10, 2013 6:23 PM in response to Granquito

Some people have paid a far greater price to learn about Time Machine. The only way to "undo" is to have had to foresight to backup before you lost the data. That is what Time Machine will do for you.

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Answer 2

Granquito Author

Level 1

10 points

Aug 12, 2013 4:55 PM in response to etresoft

OF COURSE TIME MACHINE WOULD HAVE HELPED ME..., BUT I NEVER IMAGINED THAT HAVING THE AUTOSAVE IN ON, WOULD NOT DO THE JOB, AND MAKE ME LOOSE ALL MY WORK.

THE MACFAMILYTREE PROGRAM HAS SEVERAL PROBLEMS OF CRASHING ETC FOR NO APPARENT REASONS, AS I AM NOW READING. SO YOUR ANSWER DID NOT SOLVE MY QUESTION...SORRY BUT THANKS.

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Answer 3

Aug 12, 2013 5:04 PM in response to Granquito

Looks like you learned the hard way. Most people do.

Though you should enable Time Machine.

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Answer 4

frazzm737

Level 9

55,500 points

Aug 12, 2013 5:50 PM in response to Granquito

If you are through yelling at us, may I suggest that you should be checking with the makers of the Mac Family Tree program. Pehaps they can explain why the auto save feature did not work. It looks like a problem with the software, not the computer. Maybe now you will start using Time Machine.

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Answer 5

Csound1

Level 9

60,063 points

Aug 12, 2013 6:01 PM in response to Granquito

Your Mac is well equipped to take care of your files, Time Machine is solid, and you already have it.

Mac Family Tree have done you a disservice, no doubt. AutoSave would have been nice if it had worked. But you compounded it by making no backup provision. Your data is important to you, not MFT, it is a wise choice to take care of safeguarding it rather than relying on them.

I feel for you, it's not a good way to learn just how important backup is.

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