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katie_jean Author

Level 1

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I get Error: Your request produced an error [newNullresponse] when I tap the categories or top 25 icons in the App Store. Help?

Whenever I open the App Store and tap the "Top 25" or "Categories" icons, I get and error that says, "your request produced an error [newNullResponse]. The features, search and updates work just fine. I have tried signing in and out and restarting my phone, I have also tried restoring my phone, still doesn't work. I am very frustrated and would like some help! This has been going on for about 4 days. I have an iPhone 4S running iOS 6.1.3.

iPhone 4S, iOS 6.1.3

Posted on Aug 11, 2013 12:16 AM

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18 replies

Level 1

8 points

Sep 5, 2013 5:53 PM in response to katie_jean

YA baby! This worked for me! THANKS for helpin out! Now it's just a little pain re-doing all my settings but this was the best fix I found. Cheers!!

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Level 1

0 points

Sep 10, 2013 3:35 AM in response to katie_jean

Thanks!!!

the only solution that really works!

you are a life saver....

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Level 1

0 points

Sep 11, 2013 4:49 AM in response to katie_jean

Fixed it a bit differently:

Tried to use another Apple ID - it worked. Used original one again - problem came back.

Changed original account payment information (was with credit card, made it "None") - blam! It started working just fine.

No idea what it thought was wrong with payment information... but it works!

Hope this helps someone else with the same problem.

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I get Error: Your request produced an error [newNullresponse] when I tap the categories or top 25 icons in the App Store. Help?

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