My son entered the wrong password to many times and now the ipad is blocked, it shows only a message...iPad is disabled connect to iTunes. I'm connected now to iTunes and the iPad is connected to the computer but don't know what to do next...
[Re-Titled by Moderator]
iPad 2
Follow the instructions that have been posted : Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Follow the instructions that have been posted : Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Like Felito, my locked iPad was never synced to iTunes, so Texas Mac Man's instructions did not work. Apple gives the following instructions to completely restore your iPad (which will erase all contents):
http://support.apple.com/kb/ht1212
Note: I have a Windows computer with iTunes and it worked.
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom 😉
The link in pap1405's post solved it for me. Here's what I did...
1) Connected my iPad to my laptop
2) Because iTunes wasn't recognizing it, I updated the driver for my iPad using the steps for a Windows PC here - Manually Update the Apple Mobile Device USB driver (near the bottom of the page)
3) Disconnected my iPad from my laptop
4) Shut down my iPad via holding down the Sleep/Wake button and using the slider to power it down
5) Opened iTunes
6) Connected my iPad to my laptop
7) Held down the Sleep/Wake and Home buttons for a good 20-30 seconds. During that time the Apple logo appeared on the screen like it was starting up. However, I kept both buttons pressed through that until the iPad shut off and came back on again. That's when the Recovery Mode popup showed in iTunes (rather than the one that asks if you want to allow the device to connect to your computer... then tells you to respond on your device... but you can't because your device is locked).
I hope this helps someone.
here is what worked for me -
gen 1 ipad -
locked due to too many failed attempts -
this is what I did - -
pressed home & power at the same time > waited for ipad to shut down > kept pressing home button and reconnected to Macbook > restore screen appeared.
the answer for this is simple. DO NOT RESET ANYTHING ON ITUNES. DO NOT EVEN CONNECT TO ITUNES AND DONT WORRY 🙂. everything will be fine. just do a hard reset. a hard reset is where you hold down your home button and your lock button until the iPad turns off and then hold it until it turns back on. I was freaking out about thirty seconds ago because my friend disabled it and i thought i would lose all my Notability Notes and unsaved photos. BUT i said let me just do a hard reset. and it turned back on. it will reset to "iPad is disabled try again in 60 minutes" which isn't nearly as bad as it being disabled forever. Simply do this, don't worry, and when the 60 minutes is up, MAKE SURE THE PASSWORD IS CORRECT or else it will be disabled again. have a great day guys 🙂
Here is my solution (and it worked)!
DO THIS:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Note: You are UPDATING not RESTORING (which deletes your data). This is for people who have not ever synced with the computer. Follow all the instructions that later appear on the screen. This will work if you remember your old passcode. If not, you are sincerely screwed.
Have you connected the iPad, by its cable, to your computer's iTunes ? If that recognises it follow the instructions already posted i.e. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
That implies that you haven't successfully got it into recovery mode, if you have it shouldn't prompt you to enter anything on the iPad - unless it's timing out :
i
Tunes will download software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
My son entered the wrong password to many times and now the ipad is blocked, it shows only a message...iPad is disabled connect to iTunes. I'm connected now to iTunes and the iPad is connected to the computer but don't know what to do next...
iPad 2
My friend puts the passcode entered too many times, then displaying a message ‘iPad is disabled – Connect to iTunes’. but i do remember my passcode. How can i get it back as a normal screen to put the right passcode?
i got "iPad is disabled – Connect to iTunes" on my ipad but when i connected it to the mac, it says
i cant respond on the ipad! what should i do?
PS: im still able to receive facetime from my friends..
I am on a two-week backpacking trip across Scotland. I am writing a blog, which I can only post to when I reach towns with Wifi. Today when I took my iPad mini (three weeks old) out of my pack and turned it on it said "iPad disabled [,] connect to iTunes." I do not have a desktop or laptop. I have only an iPhone 5s. I don't remember failing to sign into the iPad, but I believe it was on (mistakenly) when I put it away, so the motion in the pack, sitting on the pack, etc., may have simulated multiple signon attempts. I have signed into iTunes on my phone and all it offers is stuff to buy. I am in desperate need to use my iPad mini. Is there any way I can undisable it? All the suggestions I've found on this forum require that it be connected to a "computer", which I don't have (at least not a conventional one) with me. I really need help. And thanks.
TGOC
My son entered the wrong password to many times and now the ipad is blocked, it shows only a message...iPad is disabled connect to iTunes. I'm connected now to iTunes and the iPad is connected to the computer but don't know what to do next...
I had several problems while trying to restore - it wanted me to acknowledge the request on the iPad (can't it's locked) - the next solution required me to turn off the icloud services (can't it's locked)... this was the only thing that worked so THANK YOU!!!
iPad Disabled Connect to iTunes
