My son entered the wrong password to many times and now the ipad is blocked, it shows only a message...iPad is disabled connect to iTunes. I'm connected now to iTunes and the iPad is connected to the computer but don't know what to do next...
[Re-Titled by Moderator]
iPad 2
Follow the instructions that have been posted : Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Follow the instructions that have been posted : Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Like Felito, my locked iPad was never synced to iTunes, so Texas Mac Man's instructions did not work. Apple gives the following instructions to completely restore your iPad (which will erase all contents):
http://support.apple.com/kb/ht1212
Note: I have a Windows computer with iTunes and it worked.
The link in pap1405's post solved it for me. Here's what I did...
1) Connected my iPad to my laptop
2) Because iTunes wasn't recognizing it, I updated the driver for my iPad using the steps for a Windows PC here - Manually Update the Apple Mobile Device USB driver (near the bottom of the page)
3) Disconnected my iPad from my laptop
4) Shut down my iPad via holding down the Sleep/Wake button and using the slider to power it down
5) Opened iTunes
6) Connected my iPad to my laptop
7) Held down the Sleep/Wake and Home buttons for a good 20-30 seconds. During that time the Apple logo appeared on the screen like it was starting up. However, I kept both buttons pressed through that until the iPad shut off and came back on again. That's when the Recovery Mode popup showed in iTunes (rather than the one that asks if you want to allow the device to connect to your computer... then tells you to respond on your device... but you can't because your device is locked).
I hope this helps someone.
here is what worked for me -
gen 1 ipad -
locked due to too many failed attempts -
this is what I did - -
pressed home & power at the same time > waited for ipad to shut down > kept pressing home button and reconnected to Macbook > restore screen appeared.
the answer for this is simple. DO NOT RESET ANYTHING ON ITUNES. DO NOT EVEN CONNECT TO ITUNES AND DONT WORRY 🙂. everything will be fine. just do a hard reset. a hard reset is where you hold down your home button and your lock button until the iPad turns off and then hold it until it turns back on. I was freaking out about thirty seconds ago because my friend disabled it and i thought i would lose all my Notability Notes and unsaved photos. BUT i said let me just do a hard reset. and it turned back on. it will reset to "iPad is disabled try again in 60 minutes" which isn't nearly as bad as it being disabled forever. Simply do this, don't worry, and when the 60 minutes is up, MAKE SURE THE PASSWORD IS CORRECT or else it will be disabled again. have a great day guys 🙂
Here is my solution (and it worked)!
DO THIS:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Note: You are UPDATING not RESTORING (which deletes your data). This is for people who have not ever synced with the computer. Follow all the instructions that later appear on the screen. This will work if you remember your old passcode. If not, you are sincerely screwed.
Have you connected the iPad, by its cable, to your computer's iTunes ? If that recognises it follow the instructions already posted i.e. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
That implies that you haven't successfully got it into recovery mode, if you have it shouldn't prompt you to enter anything on the iPad - unless it's timing out :
i
Tunes will download software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
You connect the iPad, by its cable, to your computer's iTunes - follow the instructions in the link in the first reply on this thread
I had several problems while trying to restore - it wanted me to acknowledge the request on the iPad (can't it's locked) - the next solution required me to turn off the icloud services (can't it's locked)... this was the only thing that worked so THANK YOU!!!
The type of computer doesn't matter. The version of iTunes that you have installed on the PC should be shown in Help > About iTunes ; the current version is 12.5.5 (Get the latest version of iTunes - Apple Support or http://www.apple.com/itunes/download/ )
Disabled iPhones, usually caused by typing in the wrong passcode too many times, are a common occurrence. In this article we explain how to fix a disabled iPhone using iTunes (or iCloud). The iPhone has powerful built-in security measures, and one of these is designed to prevent brute-force attempts to bypass the passcode.
How to Fix iPad is disabled connect to iTunes Issue
If you forgot your passcode, or if a message says that your device is disabled, follow these steps to remove your passcode. If you enter the wrong passcode on an iOS device six times in a row, you’ll be locked out and a message will say that your device is disabled.
1. Back up the iOS device to Fix iPad is disabled connect to iTunes
The first thing you should try to unlock your disabled device is a simple iTunes backup.
If above Solution not Works then you can find more working methods from here -Fix iPad is disabled connect to iTunes Issue
Follow the instructions that have been linked to (you will find it on this page) in order to reset the iPad
If your computer's iTunes isn't recognising the iPad : If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Dawn, if you use the buttons that say things like
Then the poster gets automatic recognition from the system for having produced correct and useful answers. This rates his or her posts more highly in future for other people to read.
iPad Disabled Connect to iTunes
