iPad Disabled Connect to iTunes

My son entered the wrong password to many times and now the ipad is blocked, it shows only a message...iPad is disabled connect to iTunes. I'm connected now to iTunes and the iPad is connected to the computer but don't know what to do next...


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iPad 2

Posted on Aug 11, 2013 12:07 PM

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Posted on Jul 18, 2015 3:21 AM

Follow the instructions that have been posted : Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

127 replies

Aug 11, 2013 3:04 PM in response to Ariel2561

iOS: Device disabled after entering wrong passcode

http://support.apple.com/kb/ht1212


How can I unlock my iPad if I forgot the passcode?

http://tinyurl.com/7ndy8tb


How to Reset a Forgotten Password for an iOS Device

http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device


Using iPhone/iPad Recovery Mode

http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm


Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.


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‘iPad is disabled’ fix without resetting using iTunes


Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.

I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).

Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:

1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.

2. Open iTunes with the iPad disconnected.

3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.

4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).

5. Click ‘Setup as new iPad’ and then click restore.

6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.

7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.

8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.


If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.

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Try it and good luck. You have nothing more to lose if it doesn't work for you.


 Cheers, Tom 😉

Nov 8, 2015 3:59 PM in response to Ariel2561

the answer for this is simple. DO NOT RESET ANYTHING ON ITUNES. DO NOT EVEN CONNECT TO ITUNES AND DONT WORRY 🙂. everything will be fine. just do a hard reset. a hard reset is where you hold down your home button and your lock button until the iPad turns off and then hold it until it turns back on. I was freaking out about thirty seconds ago because my friend disabled it and i thought i would lose all my Notability Notes and unsaved photos. BUT i said let me just do a hard reset. and it turned back on. it will reset to "iPad is disabled try again in 60 minutes" which isn't nearly as bad as it being disabled forever. Simply do this, don't worry, and when the 60 minutes is up, MAKE SURE THE PASSWORD IS CORRECT or else it will be disabled again. have a great day guys 🙂

Jun 6, 2017 6:38 PM in response to King_Penguin

Hi King_Penguin Ive tried the recovery mode several times and it's still not going to the recovery mode screen. I'm holding the two buttons down even after the logo pops up like instructed and i hold it for a few more seconds maybe half a minute to a minute and it brings me back to the lock screen where it says ipad is disable connect to itunes i have installed itunes on my computer and have the latest version. I'm not sure what else to do

Aug 25, 2017 6:59 AM in response to garyfrommonson

Some guy named King_Pequin is sending me 15-20 emails a day

No, I am not sending you any emails (for a start I have no idea what your email address is), if you are getting emails it's because you've said that you want them, it has nothing to do with me. Go to your account's profile and turn off emails e.g. click on your name top left (if logged in) and click Preferences on the popup (you might need to toggle emails on and off) - or this should take you straight there : https://discussions.apple.com/user-preferences!input.jspa


You are also following this thread, if you no longer want to do so click on the big 'Following' button at the top right of it

Nov 28, 2017 6:28 AM in response to iTunes user 56

Thank you iTunes user 56!

My iPad was originally synced with my MacBook, but i've updated the operating system twice (first to Yosemite and recently updating again to High Sierra) while my iPad 2 was in my bookshelf. I have also moved since last using my iPad, so my wifi couldn't connect to the iPad either. When I dusted it off and went to connect it, I had the same problem as people who had never connected their iPad to a computer before. A message that said "To allow access, please respond on your iPad..." and my iPad continued to be in disabled mode.

I followed your directions and got back in and was able to reset up my iPad with my Apple ID! Thanks again😁

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iPad Disabled Connect to iTunes

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