You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Disabled Connect to iTunes

My son entered the wrong password to many times and now the ipad is blocked, it shows only a message...iPad is disabled connect to iTunes. I'm connected now to iTunes and the iPad is connected to the computer but don't know what to do next...


[Re-Titled by Moderator]

iPad 2

Posted on Aug 11, 2013 12:07 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2017 4:26 AM

Hi my ipad air is disabled and i have my apple computer but i dont know how to connect my ipad to it, i've put the USB charger in to the computer but it just say do you want this device to connect then i pressed yes then it has like a loading thing going and it says on top (to allow access, pleases respond on your ipad but i cant

Becauase the ipad is disabled.

so what so i do??

127 replies

Jun 6, 2017 6:38 PM in response to King_Penguin

Hi King_Penguin Ive tried the recovery mode several times and it's still not going to the recovery mode screen. I'm holding the two buttons down even after the logo pops up like instructed and i hold it for a few more seconds maybe half a minute to a minute and it brings me back to the lock screen where it says ipad is disable connect to itunes i have installed itunes on my computer and have the latest version. I'm not sure what else to do

May 14, 2014 2:27 PM in response to Ariel2561

I am on a two-week backpacking trip across Scotland. I am writing a blog, which I can only post to when I reach towns with Wifi. Today when I took my iPad mini (three weeks old) out of my pack and turned it on it said "iPad disabled [,] connect to iTunes." I do not have a desktop or laptop. I have only an iPhone 5s. I don't remember failing to sign into the iPad, but I believe it was on (mistakenly) when I put it away, so the motion in the pack, sitting on the pack, etc., may have simulated multiple signon attempts. I have signed into iTunes on my phone and all it offers is stuff to buy. I am in desperate need to use my iPad mini. Is there any way I can undisable it? All the suggestions I've found on this forum require that it be connected to a "computer", which I don't have (at least not a conventional one) with me. I really need help. And thanks.

TGOC

Nov 8, 2015 3:59 PM in response to Ariel2561

the answer for this is simple. DO NOT RESET ANYTHING ON ITUNES. DO NOT EVEN CONNECT TO ITUNES AND DONT WORRY 🙂. everything will be fine. just do a hard reset. a hard reset is where you hold down your home button and your lock button until the iPad turns off and then hold it until it turns back on. I was freaking out about thirty seconds ago because my friend disabled it and i thought i would lose all my Notability Notes and unsaved photos. BUT i said let me just do a hard reset. and it turned back on. it will reset to "iPad is disabled try again in 60 minutes" which isn't nearly as bad as it being disabled forever. Simply do this, don't worry, and when the 60 minutes is up, MAKE SURE THE PASSWORD IS CORRECT or else it will be disabled again. have a great day guys 🙂

Jun 25, 2015 9:53 AM in response to BRedd84

If it's disabled then you'll need to reset the iPad back to factory defaults by connecting it to a computer's iTunes : Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


I assume that your boss has been taking regular backups, in which case he/she shouldn't lose too much content when it's restored to their last one

iPad Disabled Connect to iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.