Disabled iPhones, usually caused by typing in the wrong passcode too many times, are a common occurrence. In this article we explain how to fix a disabled iPhone using iTunes (or iCloud). The iPhone has powerful built-in security measures, and one of these is designed to prevent brute-force attempts to bypass the passcode.
If you forgot your passcode, or if a message says that your device is disabled, follow these steps to remove your passcode. If you enter the wrong passcode on an iOS device six times in a row, you’ll be locked out and a message will say that your device is disabled.
The first thing you should try to unlock your disabled device is a simple iTunes backup.
- Connect your iOS device to your computer via USB and open iTunes.
- Select the device in the upper right-hand corner to display its properties in the main screen.
- Click on the “Back Up Now” button to start a sync
- Now You may be prompted to type in your password on your iOS device to start the sync because the device is locked.
- Once you have typed in your password, you can cancel the back up and start using your device.
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