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iPad Disabled Connect to iTunes

My son entered the wrong password to many times and now the ipad is blocked, it shows only a message...iPad is disabled connect to iTunes. I'm connected now to iTunes and the iPad is connected to the computer but don't know what to do next...


[Re-Titled by Moderator]

iPad 2

Posted on Aug 11, 2013 12:07 PM

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Question marked as Top-ranking reply

Posted on Aug 10, 2017 4:26 AM

Hi my ipad air is disabled and i have my apple computer but i dont know how to connect my ipad to it, i've put the USB charger in to the computer but it just say do you want this device to connect then i pressed yes then it has like a loading thing going and it says on top (to allow access, pleases respond on your ipad but i cant

Becauase the ipad is disabled.

so what so i do??

127 replies

May 3, 2014 8:23 AM in response to Texas Mac Man

Hi !! I'm having a problem not much important

I'm having an iphone 4s and i have some apps(games) in it my brother plays it all the day and finishes charge in it so can you help me out ( if there is some app available in the app store in which i can have password for apps on my i.o.s

Or if there is a apps passcode locker in the i.o.s setting) please help me out i will be very thankful to you!!!!!!

It's kind of embarassing

Jun 16, 2016 11:49 AM in response to Ariel2561

I tried the suggestion by Texas Mac Man. It doesn't work. One thing that would be helpful. When you, this goes for everyone, are providing a solution and you are giving step by step directions, please state Mac or PC, iTunes version and iOS device. Apple is coming out with frequent updates to iTunes and iOS and although the solution might have worked on an older version of iTunes or an iOS device, it doesn't mean it will work with the newer stuff. When you are creating directions please state what you are using to help create the directions.


With that said, I tried the directions offered by Texas Mac Man on iTunes 12.4 and on iPad Air running 9.2.3. This is a student iPad. After you open iTunes and connect the iPad you are hit with a message about the iPad being in a lock state. No way to get around that message except to put the iPad in recovery mode. Next, you will be hit with a message Restore and Update. Again, you don't have a choice. Next, iTunes has to go out and download the latest software. Next, once that has finished, the iPad will start to restore and update itself. Once this process starts, you have to let it finish. There is no X to cancel out of the process and you don't get any Xs to cancel out of anything. Unfortunately, you have to let the process finish.


If someone has a different experience than me, please share the information. We all can learn from each other.

Nov 28, 2017 6:28 AM in response to iTunes user 56

Thank you iTunes user 56!

My iPad was originally synced with my MacBook, but i've updated the operating system twice (first to Yosemite and recently updating again to High Sierra) while my iPad 2 was in my bookshelf. I have also moved since last using my iPad, so my wifi couldn't connect to the iPad either. When I dusted it off and went to connect it, I had the same problem as people who had never connected their iPad to a computer before. A message that said "To allow access, please respond on your iPad..." and my iPad continued to be in disabled mode.

I followed your directions and got back in and was able to reset up my iPad with my Apple ID! Thanks again😁

iPad Disabled Connect to iTunes

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