How do i get rid of a iPhone Virus?

I have now for the second time a strange virus on my Iphone 5, iOs 6.1.4 It opens randomly the pre-installed apple apps like Newsstand, Settings, Notes etc. and changes settings there. The first time I had it, it sent a message with "awkward" to one of my contacts. This time it changed my wallpaper. I haven't jailbreaked my iPhone. How do I get rid of this ****? It seems to help to switch the Wifi off. A reset of the settings did work the first time but not now. Thanks for your help!

iPhone 5, iOS 6.1.4

Posted on Aug 12, 2013 3:28 AM

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220 replies

Dec 6, 2016 9:49 AM in response to TJBUSMC1973

I experienced the following suspiciously virus-like event. I was watching **** and suddenly my email was activated with a message to apple that my phone was infected and all of my information was at risk. This same email draft kept continuously generating a new email over and over. I could not close it or stop it. I briskly turned off my phone. When I restarted my phone I was able (in a few minutes with fast fingers) to delete all of my email accounts on my phone before the same thing started happening again. Only now, I had no email accounts for it to activate but it just kept trying to generate a continuous string of new emails, leaving me with basically a blank white screen. When I tried to close, my home screen would flash for a second, then back to email opening to a white screen. Now I couldn't even turn the phone off. Even Siri couldn't ("regretfully") help me power off the phone. Luckily my battery was almost dead. I immediately removed my SIM card and let the phone die. When my phone had recharged, I turned it on and with the SIM card still removed, was able to delete all of my apps, stored internet data, safari, and cut off all access to the internet. When I reinstalled the SIM card, my phone is working again, albeit only for phone calls and texts. I am afraid to reconnect to the internet.


My Question: Is this not a VIRUS? ***? And can I just replace the SIM card to have my phone back?

Dec 6, 2016 9:58 AM in response to skyandsea78

skyandsea78 wrote:


My Question: Is this not a VIRUS? ***? And can I just replace the SIM card to have my phone back?

Unless you have jailbroken your iPhone, no, it's not likely to be a virus. It was a corrupted website. This happens a lot with certain, ah, types of websites. Generally, deleting your browsing history will resolve it. Settings>Safari>Clear History and Website Data. Clear that and you should be fine. However, if you continue visiting infected sites, it's going to happen again.

Dec 26, 2016 11:17 AM in response to Dr.Candy

Dr.Candy wrote:


My new iPhone hangs and I think it is because of a virus because that was the way my previous Samsung was hanging and that was due to virus

The system software on your iPhone is much more secure than the Android system on your Samsung. it is unlikely in the extreme that you have a virus.


What troubleshooting steps have you taken? Restore your phone from a back up and test. If things don't change, restore the phone from new and do not install any third party apps. Test. If it still isn't working, make an appointment at the Genius Bar at your local Apple Store.

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How do i get rid of a iPhone Virus?

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