How do i get rid of a iPhone Virus?

I have now for the second time a strange virus on my Iphone 5, iOs 6.1.4 It opens randomly the pre-installed apple apps like Newsstand, Settings, Notes etc. and changes settings there. The first time I had it, it sent a message with "awkward" to one of my contacts. This time it changed my wallpaper. I haven't jailbreaked my iPhone. How do I get rid of this ****? It seems to help to switch the Wifi off. A reset of the settings did work the first time but not now. Thanks for your help!

iPhone 5, iOS 6.1.4

Posted on Aug 12, 2013 3:28 AM

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Question marked as Top-ranking reply

Posted on Sep 23, 2017 7:43 AM

gloriacap1371 wrote:


How do you do a clean version of iOS on your phone?

Do a DFU restore:


  • Note that you must have a computer running Windows 7 or later, or Mac OS 10.9.5 or later
  • Install the latest version of iTunes from https://apple.com/itunes on your computer if it isn't there already (12.7 as of this date)
  • Reboot your computer
  • Disable any antivirus and firewalls
  • Launch iTunes
  • Connect the device cable to a USB port on the computer (not to a USB hub), but DO NOT CONNECT TO THE DEVICE YET
  • Press and hold the HOME and SLEEP buttons (VOLUME DOWN and SLEEP on iPhone 7/7+) at the same time for 8 seconds, until the screen turns black, then release the SLEEP button but continue holding the HOME/VOLUME DOWN button. If an Apple logo appears while holding both buttons you held for too long; start over.
  • While still holding the HOME/VOLUME DOWN button connect the other end of the cable to the device
  • You should see a message in iTunes saying a phone in Recovery mode has been detected (it may take up to a minute for the message to appear). When you see that message release the HOME/VOLUME DOWN button and the device should restore. When asked DO NOT restore a backup; set up as a new phone.
220 replies

Mar 2, 2016 12:07 AM in response to SuperNMY

hello,

i came to this post because i had same problems on my device as well and i am extremely disappointed of the community here,

this guys already said his device was NOT jailbroken and he just wanted a solution but all he got was"There are no viruses on iPhone" and this is the most unhelpful thing to say. the world of computers and programming is very very wide and it is impossible for anything to be safe there, i mean come on, Apple is not the security god. THERE ARE VIRUS AND MALWARE ON IPHONE, just google "YiSpecter". YiSpecter is the first ever iPhone VIRUS and surprise surprise it DOES affect NON-JAILBROKEN devices as well.

theses viruses can even exist in the app store apps as well. as you can see in this article: http://researchcenter.paloaltonetworks.com/2015/10/yispecter-first-ios-malware-a ttacks-non-jailbroken-ios-devices-by-abusing-private-apis/

"Moreover, recent research shows that over 100 apps in the App Store have abused private APIs and bypassed Apple’s strict code review. What that means is the attacking technique of abusing private APIs can also be used separately and can affect all normal iOS users who only download apps from the App Store."


so now you see that anything is possible and don't think that apple is a god of security just cause it sais so and try not to limit your thoughts.

if there is a first there WILL be seconds so there will be future ios malware as well, be sure of that.


and BTW, anything is possible:http://www.dailymail.co.uk/sciencetech/article-2842778/Hackers-use-radio-signals -steal-private-information-PCs-computers…

Mar 4, 2016 2:47 AM in response to iObject

FIrst off, this thread is old.

2nd There is no iPhone virus's, so stop sourcing news articles that thrive off of posting rumors. Enoughs enough.

3rd, the problem with the iPhone based on its behavior with it pressing things on its own is a hardware issue, caused by a piece called the localizer, its built into the display and when it goes bad it can provide false touches. no @ posters saying its someone controlling it with remote access.

False touches CANNOT be fixed by restoring the device, unless you are misinterpretting false touches for extremely laging behind touches which all catch up at once after a few minutes in quick succession, that one, is software.

4th If youre not JB, youre not getting viruses, period.

5th the web page redirects ARE coming from the website youre visiting, yes they are ads, yes they are java based, its not a virus, so stop the antics.

If you contacted the web owners and they said no theyre lying, period. Enough. If you want proof these are coming from a java based ad, then goto settings, safari, advanced, disable java, and go back to your website. Youll no longer get them.

6, last possibility for pop ups is if youre not using a personal router and internet line, so public networks or a hotel, etc, can and will inject urls into youre device, this is also true for pcs, this also is not a virus, they use the same function for when youre required to enter a code or password to join their network but via a website instead of the network itself being pw protected.


6 pages of nonsense is posted here. Stop it. People have already told you its not possible to get them, just because no one explained why whats happening you keep egging it on? Find something else better to do with your time, its now been explained.

Jul 1, 2016 7:06 AM in response to SuperNMY

Yesterday I opened up my gmail account and had several returned emails. Strange because I had not sent them. Immediately changed my passwords and other security in Google. I use very strong passwords so I was a little surprised that I had been hacked. I opened one of these emails from my IPhone 4s and clicked a link then closed it. I notified friends on FB not to open the email from me (I have way too many gmail contacts). Today I opened Safari and on at least every other webpage in greeted with an ad "You've won a prize!" And when you read fine print they are phishing for CC info. I'm going to do a reset on my phone, but this guys claim about an email being sent with "awkward" is VERY similar to the emails sent from my gmail account. I have no idea how or if my IPhone is part of this mess but wanted to get opinions from Apple people. Thank you. James

Jul 1, 2016 8:21 AM in response to Chefjames1960

Chefjames1960 wrote:


Yesterday I opened up my gmail account and had several returned emails. Strange because I had not sent them. Immediately changed my passwords and other security in Google. I use very strong passwords so I was a little surprised that I had been hacked. I opened one of these emails from my IPhone 4s and clicked a link then closed it. I notified friends on FB not to open the email from me (I have way too many gmail contacts). Today I opened Safari and on at least every other webpage in greeted with an ad "You've won a prize!" And when you read fine print they are phishing for CC info. I'm going to do a reset on my phone, but this guys claim about an email being sent with "awkward" is VERY similar to the emails sent from my gmail account. I have no idea how or if my IPhone is part of this mess but wanted to get opinions from Apple people. Thank you. James

Start your own thread rather than tacking your post onto an old somewhat contentious thread. You'll get more help.


No, you don't have a virus.


Phony "tech support" / "ransomware" popups and web pages

Oct 21, 2016 9:47 AM in response to SuperNMY

This is an old post, but people still come here thinking they have a virus. We've all been told that an iPhone cannot get a virus. Wrong!


You think you have a virus and it is highly unlikely but not impossible. Usually, if you simply clear the temporary Internet files, things will start working again. I just fixed a 5S by doing this. The problem was that a web page asking the user to call a 1-800 number came up over and over and over and it refreshes every second or so and the user cannot use Safari (hmmm. Sounds like a virus doesn't it?). BTW - This is the same virus that is causing issues with PC's recently since is has the same 1-800 number as the PC virus (Noooo! It can't be a virus they say), it does make one wonder though. Again, I solved this minor problem by clearing Safari's temp internet folder.


Just Food for the Cranium. 😕 😮 but still 🙂

Oct 21, 2016 9:55 AM in response to timquinnsr

timquinnsr wrote:


This is an old post, but people still come here thinking they have a virus. We've all been told that an iPhone cannot get a virus. Wrong!


You think you have a virus and it is highly unlikely but not impossible. Usually, if you simply clear the temporary Internet files, things will start working again. I just fixed a 5S by doing this. The problem was that a web page asking the user to call a 1-800 number came up over and over and over and it refreshes every second or so and the user cannot use Safari (hmmm. Sounds like a virus doesn't it?). BTW - This is the same virus that is causing issues with PC's recently since is has the same 1-800 number as the PC virus (Noooo! It can't be a virus they say), it does make one wonder though. Again, I solved this minor problem by clearing Safari's temp internet folder.


Just Food for the Cranium. 😕 😮 but still 🙂

What you're describing is still NOT a virus. It's a compromised website.


See this user tip for assistance:


Phony "tech support" / "ransomware" popups and web pages

Oct 21, 2016 11:35 AM in response to timquinnsr

timquinnsr wrote:


This is an old post, but people still come here thinking they have a virus. We've all been told that an iPhone cannot get a virus. Wrong!


Usually, if you simply clear the temporary Internet files, things will start working again. I just fixed a 5S by doing this. The problem was that a web page asking the user to call a 1-800 number came up over and over and over and it refreshes every second or so and the user cannot use Safari (hmmm. Sounds like a virus doesn't it?).


Sounds like it BUT it is NOT. It is a script that may have been downloaded to Safari cache and it gets executed over and over again until you clear the scripts. Viruses are not that easy to get rid of. They stick to the system and requires system restore to remove permanently. I agree with you all internet connected devices including Apple devices can be infected but that is NOT a virus.


Another way of getting this problem is breaking into your wireless router (thru remote management). Instead of using DNS that belongs to your internet provider, the router uses bad guys DNS IP addresses. All internet traffic gets redirected to their web servers that serve malicious ads/scripts.

Nov 11, 2016 4:09 PM in response to SuperNMY

Have you tried using a totally different USB Cable and Apple charger? A defective cord or charger unit can cause the kinds of things you are seeing, and if you used the same one with both devices, that would explain how they both have the same symptoms.


Also, if you wiped your device and set up as new, then how would you still have a "virus"? The only thing running at that point would have been the iOS.


Good luck with avoiding viruses on a Samsung....


GB

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How do i get rid of a iPhone Virus?

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