Level 1

57 points

How do i get rid of a iPhone Virus?

I have now for the second time a strange virus on my Iphone 5, iOs 6.1.4 It opens randomly the pre-installed apple apps like Newsstand, Settings, Notes etc. and changes settings there. The first time I had it, it sent a message with "awkward" to one of my contacts. This time it changed my wallpaper. I haven't jailbreaked my iPhone. How do I get rid of this ****? It seems to help to switch the Wifi off. A reset of the settings did work the first time but not now. Thanks for your help!

iPhone 5, iOS 6.1.4

Posted on Aug 12, 2013 3:28 AM

Top-ranking reply

Lawrence Finch

Community+ 2026

Level 10

239,566 points

Posted on Sep 23, 2017 7:43 AM

gloriacap1371 wrote:

How do you do a clean version of iOS on your phone?

Do a DFU restore:

Note that you must have a computer running Windows 7 or later, or Mac OS 10.9.5 or later
Install the latest version of iTunes from https://apple.com/itunes on your computer if it isn't there already (12.7 as of this date)
Reboot your computer
Disable any antivirus and firewalls
Launch iTunes
Connect the device cable to a USB port on the computer (not to a USB hub), but DO NOT CONNECT TO THE DEVICE YET
Press and hold the HOME and SLEEP buttons (VOLUME DOWN and SLEEP on iPhone 7/7+) at the same time for 8 seconds, until the screen turns black, then release the SLEEP button but continue holding the HOME/VOLUME DOWN button. If an Apple logo appears while holding both buttons you held for too long; start over.
While still holding the HOME/VOLUME DOWN button connect the other end of the cable to the device
You should see a message in iTunes saying a phone in Recovery mode has been detected (it may take up to a minute for the message to appear). When you see that message release the HOME/VOLUME DOWN button and the device should restore. When asked DO NOT restore a backup; set up as a new phone.

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220 replies

Gariepyz

Level 1

4 points

Apr 6, 2017 8:01 AM in response to SuperNMY

My iPhone 5 battery dies really quickly I'll charge it to 100 and one minute later it's at 46 and then 10 mins later it's die and I'm not even playing on it or on a app and the battery will do down like 20 to 30 %

KiltedTim

Level 10

235,276 points

Apr 6, 2017 8:04 AM in response to Gariepyz

Gariepyz wrote:

My iPhone 5 battery dies really quickly I'll charge it to 100 and one minute later it's at 46 and then 10 mins later it's die and I'm not even playing on it or on a app and the battery will do down like 20 to 30 %

Then make an appointment at the genius bar and have it checked. The battery has probably reached the end of its usable life.

Apr 6, 2017 10:30 AM in response to KiltedTim

My battery used to do that found out my battery was expanding do u see a blue streak on a white screen takecit go apple if the vattery is expanding they will replace ur phone free even if u have no warranty has happened to two of my phones

May 22, 2017 9:08 PM in response to Rosie_molnar

Rosie_molnar wrote:

Like Iphones dont get viruses!!!!

Like, they actually don't get viruses. Read some of the thread and you will understand that this is a scam and what the resolution is as well.

May 27, 2017 8:40 PM in response to Lit_lilbanz2

Lit_lilbanz2 wrote:

For the 3 time I have an virus on my (iPhone 6s pulse) and was woundering how to get all 3 of them off

No you don't. As Csound stated, unless you have jailbroken your phone, then you have not had a virus even one time....

Jun 30, 2017 9:35 PM in response to SuperNMY

There is No Virus Its Probably A Software Glitch Because Apple Said Themselves that iPhones Cant Get Viruses Jailbreaking is Not a Virus Apple Forbids You To Jailbreak Because It Voids Your Warranty So Back Up Your Phone Using iTunes And Do A System Restore

Valishia

Level 1

4 points

Jul 12, 2017 4:39 AM in response to SuperNMY

If you do have a virus on your phone I'm guessing you were doing more than the most, however it is possible for and iPhone or iPad to get a virus. It is extremely rare!! This is what I found: http://www.macworld.co.uk/how-to/iphone/how-remove-virus-from-iphone-or-ipad-365 8975/?amp

Good luck!

Jul 12, 2017 5:43 AM in response to Valishia

Valishia wrote:

If you do have a virus on your phone I'm guessing you were doing more than the most, however it is possible for and iPhone or iPad to get a virus. It is extremely rare!! This is what I found: http://www.macworld.co.uk/how-to/iph....

Good luck!

And the information in that article basically boils down to "Don't jailbreak your iPhone". No one needs to click on a link to find that out. We've said it repeatedly in this thread. Posting articles like that misrepresents the level of threat.

KiltedTim

Level 10

235,276 points

Jul 17, 2017 12:33 PM in response to IdrisSeabright

IdrisSeabright wrote:

Csound1 wrote:

Does that mean that Elvis actually is dead?

No, he was abducted by aliens.

Actually, he's living in a nursing home in South Texas, along with JFK.

http://www.imdb.com/title/tt0281686/?ref_=nv_sr_2

Aug 11, 2017 6:30 PM in response to Wildcutie308

No you don't. You don't need a free one or one that costs money. You don't need a "virus cleaner" for your iOS device at all, because there are no viruses in the wild for iOS devices (unless your device is jailbroken, in which case - you won't get any help here).

So, keep that kind of crap off of your phone, and it will continue to work as it should.

Best of luck,

arishd

Level 1

25 points

Aug 11, 2017 6:35 PM in response to SuperNMY

you are currently on an ancient ios version. Iphone 5 works perfectly well on ios 10.3.3 which is the latest supported by apple. Install ios 10.3.3 from itunes thru DFU mode. (DFU mode: Connect to itunes, power off and press home with cord connected to ur pc untill u see the device shut down and re appear as "connect to itunes". Even if its a virus as u say it should clear out everything including the boot record.

Hope this helps..

Mar 12, 2017 8:03 PM in response to gail from maine

But i keep getting it snd phone keeps freezing and i restart it like 3 times a day

stedman1

Level 10

267,074 points

May 22, 2017 2:55 PM in response to Rosie_molnar

The solution is easy: Ignore such bogus scam messages.

Phony "tech support" / "ransomware" popups and web pages

razmee209

Level 10

202,424 points

Aug 12, 2013 9:03 AM in response to SuperNMY

There are no iphone Virus, unless you have a jailbroken phone.

SuperNMY Author

Level 1

57 points

Aug 12, 2013 9:28 AM in response to razmee209

Thank you for this super valuable advice. I found that 5 million times in the Internet and if I didn't still have virus on my non jail broken iPhone 5 I wouldn't write here. So anybody has a proper solution other than "there are no viruses for iPhone" how to get rid of this ****?

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How do i get rid of a iPhone Virus?