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I have an ipod 5th generation. I pre-purchased a song before it's release. When it was released it was marked as purcased but when i went into purchased and downloads it did not appear. I disabled automatic downloads but i've re-enabled it even though it hasnt changed anything. Please help.
iPod touch, I pod Touch 5
Hey kittaykat,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides an answer to your question:
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download.
To have prepurchased content automatically download in the future, make sure Automatic Downloads are setup on your device:
iTunes Store: How to enable Automatic Downloads
http://support.apple.com/kb/HT4539
Thanks,
Matt M.
Pre purchased song wont download
