Iphone 5 lightning port charging problem - SOLUTION!

Just wanted to share a solution to my charging problem. Very quickly my phone developed a problem where I couldn't get it to charge. The connector didn't feel sloppy, but if I twisted it to the side, I could get it to make a connection. However, if I let go or bumped the phone it would immediatly disconnect. Sometimes it would take a easy dozen tries to get the phone to establish a connection. Often I'd come back only to find that it had lost the connection and stopped charging. Took it to the Verizon store and it worked fine on their cords. Could be the cord, but I have multiple cords stashed in different locations and they all went bad at the same time. That suggests to me that it's the phone and not the cord. I tried to fish for some lint in the port and that definetly seems to be part of the problem. I used a bent paperclip with no ill effects, but I'd be more comfortable with a flat toothpick. Just stay away from the sides of the port as I don't know how fragile the connection wires are. In my case, I was going for the bottom of the port. Reach into the port and try to scrape out any packed in lint from the back of the port. I'm thinking the lint may prevent the plug from fully seating thus creating a poor connection. This helped a fair amount, but the connection still needed improvement. Last night I bought a can of electrical contact cleaner and thought I'd give it a try. I'd admit that I was a bit nervous to spray this into my phone, but I needed to try something. Using the included tube, I sprayed a tiny amount of cleaner into the port. The cleaner will get outside the port, but I don't see any signs of damage to the Belkin case, phone body, screen or disposable screen protector. While the port was still wet, I grabbed a cord and plugged it in several times hoping to agitate the solution and mechanically clean the connection. A mini q-tip would work even better. Instantly I found a signficantly improved connection. Plug it in and boom, good connection. First try every time. No wiggling necessary. I did this last night at home and I just plugged the phone in at work; again got a good connection. Now, I only tried this last night, but it certainly looks like the problem is dirt, grime and maybe a touch of corrosion that's causing the problem. Clean the port out to remove any debris and then apply a quick shot of contact cleaner and you should be good to go!

Posted on Aug 16, 2013 6:52 AM

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Posted on Nov 30, 2017 4:48 PM

Scratch that, further amount of cleaning WAS needed. You really have to look in there with a torch and bend a tooth-pick into a bit of a hook - to scrape between the connector pins. Don't stop until it's spotless. Phew! I was going to get desperate and try bending the port next which would have busted it.

231 replies

Mar 24, 2014 4:03 AM in response to TnD1w

Thanks - solved.


I had the problem where the cable would not stay in position and didn't connect with the 'click/lock' feel that a new phone always seems to have. I thought something had come loose internally, and was about to try and get a replacement.


Instead, gently using a paperclip has removed about a pocketful of dust and lint from the socket, the satisfying click has returned and all is back to normal.

Mar 24, 2014 8:07 AM in response to TnD1w

I cleaned it out with a toothpick but was still having problems. I figured the connection port of the charger needed cleaned as well so I ripped a small piece if cotton off a q-tip and put some alcohol on it. (Make sure it's enough to clean but not super saturated that it's dripping off) . I stuck it in the charging port and moved it around with the toothpick. I have zero issues now

Apr 9, 2014 5:07 AM in response to Nickyvanzanen

Yikes, really? Wonder if it dissolved some dust particles or created just enough continuity for the signal. Weird. My post was on Feb 10. It's Apr 9 and mine's starting to act up again, so 2 months exactly. I keep my phone in my pocket, so probably pocket lint/dust is building quickly. Still, NEVER had the problem with the old connector, so I do thing there is a design flaw Apple could stand to update. I'll leave Apple feedback, others should do the same (link below.) The bad news is that a redesign would mean another connector type and the joy of buying new accessories and cables!


http://www.apple.com/feedback/iphone.html

Apr 28, 2014 8:15 AM in response to TnD1w

Peeps.. Help me out abit please! I've cleaned out my lightning port and wow, a **** of a lot of pocket lint came out! But I am still having to apply upwards pressure to the charger upwards towards the ceiling when my phone is laid down it in my hand.


If anybody knows why this is then could you let me know please!

Many thanks for any help!


Regards,

Bretty.

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Iphone 5 lightning port charging problem - SOLUTION!

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