Iphone 5 lightning port charging problem - SOLUTION!

Just wanted to share a solution to my charging problem. Very quickly my phone developed a problem where I couldn't get it to charge. The connector didn't feel sloppy, but if I twisted it to the side, I could get it to make a connection. However, if I let go or bumped the phone it would immediatly disconnect. Sometimes it would take a easy dozen tries to get the phone to establish a connection. Often I'd come back only to find that it had lost the connection and stopped charging. Took it to the Verizon store and it worked fine on their cords. Could be the cord, but I have multiple cords stashed in different locations and they all went bad at the same time. That suggests to me that it's the phone and not the cord. I tried to fish for some lint in the port and that definetly seems to be part of the problem. I used a bent paperclip with no ill effects, but I'd be more comfortable with a flat toothpick. Just stay away from the sides of the port as I don't know how fragile the connection wires are. In my case, I was going for the bottom of the port. Reach into the port and try to scrape out any packed in lint from the back of the port. I'm thinking the lint may prevent the plug from fully seating thus creating a poor connection. This helped a fair amount, but the connection still needed improvement. Last night I bought a can of electrical contact cleaner and thought I'd give it a try. I'd admit that I was a bit nervous to spray this into my phone, but I needed to try something. Using the included tube, I sprayed a tiny amount of cleaner into the port. The cleaner will get outside the port, but I don't see any signs of damage to the Belkin case, phone body, screen or disposable screen protector. While the port was still wet, I grabbed a cord and plugged it in several times hoping to agitate the solution and mechanically clean the connection. A mini q-tip would work even better. Instantly I found a signficantly improved connection. Plug it in and boom, good connection. First try every time. No wiggling necessary. I did this last night at home and I just plugged the phone in at work; again got a good connection. Now, I only tried this last night, but it certainly looks like the problem is dirt, grime and maybe a touch of corrosion that's causing the problem. Clean the port out to remove any debris and then apply a quick shot of contact cleaner and you should be good to go!

Posted on Aug 16, 2013 6:52 AM

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Posted on Nov 30, 2017 4:48 PM

Scratch that, further amount of cleaning WAS needed. You really have to look in there with a torch and bend a tooth-pick into a bit of a hook - to scrape between the connector pins. Don't stop until it's spotless. Phew! I was going to get desperate and try bending the port next which would have busted it.

231 replies

Oct 11, 2014 11:42 AM in response to Sentient Paradox

Sentient Paradox wrote:


You know, there is a much simpler solution that doesn't involve any cleansers, spray, or inserting foreign objects into your ports. This problem, contrary to popular belief isn't usually caused by dust or debris. It's caused by a very thin layer of corrosion on the contacts. Believe it or not, this nearly microscopic layer of corrosion can almost always be polished off by doing nothing more than repeatedly reseating the cable plugs in such a way that literally rubs the corrosion off. be sure to do this with all the connections, even any extensions.


iI've been using this method for decades on everything from headphone jacks to PCI cards, cpu's, etc. and from my experience if this doesn't work, the problem is almost always more serious than any cleanser or toothpick can solve.


+1 for Sentient Paradox! Yes, this worked for awhile, for some cables I have... Gold does not corrode, but there could be a film (probably finger oils?) on the contacts. Inserting and removing the Lightning connector helped for awhile, but eventually they failed completely. It begins when the device will charge up to about 98% then give the “not charging” error message. Some cables may have a problem with the gold plating. On another site, there were photos of microscopic defects in the very thin gold plating on the contacts. The gold plating actually flaked off. More likely with cheap aftermarket cables, but also seen with some genuine Apple cables.

If there are defects in the gold plating on the contacts, eventually the cable will fail. For genuine Apple cables, an Apple Store can give you a free replacement, if you ask nicely.

Oct 13, 2014 9:13 PM in response to TnD1w

Thank you so much dude. Took some effort but it worked! And all this while I was waiting for over 20 minutes to be put in a chat with customer service, after being told the wait was only 2 minutes, and realizing the only thing they'd tell me is "You'll have to buy a new phone" They never got in contact with me, but this has proved more useful than they could ever be!

Nov 16, 2014 11:58 AM in response to TnD1w

Thanks I was having the exact same issue and your solution worked great! There was a ton of lint stuffed in there...used a wooden toothpick to get most of it out. Took 2-3 tries (there was a LOT of it in there) but I eventually got it to charge normally (without bending the Lightning cord at all). It immediately starts charging 99% of the time I plug it in now, as opposed to less than 10% before.


By the way I keep my iPhone 5 in my tight jean pockets all the time so that's where the lint must have come from. I got the iPhone 5 right after it came out a little more than 2 years ago and the charging (lint) issue with the Lightning port started to happen and get increasingly worse about 1 year into use.

Nov 17, 2014 7:13 AM in response to TnD1w

Thank you TnD1w. This worked very well for me. Powered down my iPhone 5. Took off the case. Cleaned gently the lightening port with a flat wooden toothpick. Sprayed with electronic contact cleaner using the included straw. Cleaned again with a flat wooden toothpick. Several small bits of lint removed. Waited for 1 minute. Powered on. All good !! Phone will now charge again. Many Thanks.

Nov 20, 2014 10:52 AM in response to TnD1w

Thanks - the toothpick trick seems to have worked perfectly. I was surprised at how much lint came out of the port!


This whole issue got me thinking that it would be really helpful if iOS provided an audible alert when power gets disconnected from the device, just like it does when power gets connected. Such an alert would have saved me numerous hours of frustration after realizing that my device was NOT charging when I thought that it was. After doing some searching on this, I came across a tweak called Unpower that seems to provide exactly this functionality, but it only works on jailbroken phones.

Nov 20, 2014 11:12 AM in response to TnD1w

Apple should really redesign the Lightning port somehow so that this issue doesn't occur. It's one of the most frustrating things ever, especially to people who don't know how to fix it or even why it's happening at all. And from the amount of people who have responded in this discussion, it's easy to tell that this issue happens to a lot of people out there.


Like several in this discussion have said already, I never once experienced this issue with any 30-pin dock connector iPhones. And I stuck those into my lint-y jean pockets just as much as I do the newer ones with Lightning ports.

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Iphone 5 lightning port charging problem - SOLUTION!

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