My iMac 27'', which I bought two Months ago, has ghost images on it's screen. Apple don't want to replace it. What can I do now?
Hey!
Two months ago I bought the new, thin iMac 27'' with Fusion Drive.
Well, one week ago I recognized that I have ghost images on my screen.
Apple don't want to replace it. They want that I drive to the next 200km away
Apple Store (with this huge iMac) to show an Apple Employee the production error.
The problem is that it is an iMac with special features and I need to wait 5-6 business days.
After that I need to go back to this Apple Store (they won't send it) to bring it home.
AND: THEY DONT WANT TO OFFER AN REPLACEMENT DEVICE!!
I need this mac for working!!! I use it for my business and I have not the time for it!
Is there a solution for this problem? Has anyone of you a similar problem?
I mean: this is not accomodating!! Other companys have a better support for this case!!
Thank you very, very much in advance!!!!!!!
Sincerey Yours
Max
iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.4)