itunes 11.0.5.5 PC can't delete itemes from my wish list

I have the latest version of itunes on my windows 7 PC and for the past few days, I can't delete songs from my wish list. I click the X to delete it, it appears to be gone, but the screen refreshes and it is back again. Additionally the order of the songs is suddnly all mixed up. Anyone have any ideas?

Windows 7, wish list

Posted on Aug 18, 2013 4:15 PM

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21 replies

Aug 18, 2013 8:31 PM in response to 1442

Same exact experience here, right down to the song order being reversed. Only difference: I'm using 11.0.5 on a Mac. It was happening on the previous iTunes version too (I updated after problem started in case that would solve it).


I've contacted customer support and they asked me for screen shots. I don't know how far that'll get me though.

Aug 19, 2013 6:37 AM in response to 1442

Same experience here! Contacted them just now, awaiting their reply.


I think it's a lot of people who may be experiencing it because it only just started happening roughly today and maybe even yesterday. Have you also noticed your 'Buy All' or whatever it's called- button has disappeared from the top and that the way the wish list is arranged (date added, etc) has been changed without your consent?


-B

Aug 19, 2013 12:01 PM in response to 1442

Dear All


I have just had a response back from iTunes with a link. Do not bother because it only tells you how to do it which we all know, rather than actually do it.


I too have a support ticket with Apple but I am not hopeful. The removal of the Buy All button is known by Apple. They will not do anything about it unless the customer base use the feedback tool.


Good luck but I am at a loss what to do. Any suggestions other than what has already been stated?


Keefi

Aug 19, 2013 9:21 PM in response to 1442

Hey guys! Just wanted to give you all a quick work around to remove individual songs from the Wish List. It's a problem that a lot of people are experiencing, so please know that it's not just you. You can remove albums fine, but songs is a different story.


What you'll want to do is:


  • Hold down the CTRL key
  • At the same time; Right click the 'X' on the song you wish to remove
  • Click "Copy Link"
  • Now, paste this in notepad
  • You should have something that looks like this:


https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/removeFromWishlist ?wishlistItemId=2302


Okay, now, what you want to do is add this line:


force10=true&


AFTER the question mark. So the end result should be as follows:


https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/removeFromWishlist ?force10=true&wishlistItemId=2302


And lastly - Go ahead and paste this into your internet browsers address bar whilst iTunes is open (and you're logged in).


Best of luck until the problem is officially fixed! And a big thanks to sberman for this!


-B

Aug 19, 2013 9:44 PM in response to brandonlconnor

EDIT: I've only just realised. It is not necessary to hold down the CTRL Key.


Also! Two more things I just wanted to add. Changes won't take effect instantly like they usually would when you go to hit the 'x' button (when it actually was working) - Instead you'll have to click your Apple ID in the corner and then go back to "My Wish List" in order to refresh it. If you have heaps of items you wish to remove; it's best to keep that line and just edit the corresponding numbers at the end as necessary (the 2302 - is what I mean)

Aug 19, 2013 11:22 PM in response to 1442

The Apple support tech suggested I reset the cache (which I had already tried according to some very old discussion group comments), It didn't work for me, but I'll attach the directions he sent.....


I suggest you to follow the below steps to resolve this issue:


1) Open iTunes


2) Go to Edit>Preferences>Advanced and click on the "Reset Cache button".


3) Once that is done, sign out of your account and then close iTunes completely.


4) Open iTunes and sign in to your account and try to delete items.

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itunes 11.0.5.5 PC can't delete itemes from my wish list

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