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Itunes 11 crashes when starting Store

Problem signature:

Problem Event Name: APPCRASH

Application Name: iTunes.exe

Application Version: 11.0.5.5

Application Timestamp: 520e4d27

Fault Module Name: KERNELBASE.dll

Fault Module Version: 6.1.7601.18015

Fault Module Timestamp: 50b83c8a

Exception Code: c06d007e

Exception Offset: 0000c41f

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Windows 7

Posted on Aug 20, 2013 5:53 PM

Reply
118 replies

Oct 27, 2013 8:00 AM in response to l9ChevyDriven85

Your brother was dead on. After i finally read the instructions closely (3rd time; i'm slow), found the right "Path" variable inthe "Systems Variables" section and now it works great! Opens as it used to. I have the hybrid graphics from Sony; Intel HD Graphic 4000 and GT 640m LE 2Gb, running windows 8.1x64. All was good until i updated from windows 8 which included the new Intel 4000 drivers. Thanks again

Itunes 11 crashes when starting Store

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