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E-mail attachments appear as viewable page- want icon only

I send many e-mails a day with word and pdf attachments to them, to clients. Two things I struggle with and hope to solve.


1- I use the Mac mail system. When I attach a document, sometimes only the icon shows, and sometimes the whole page shows. From reading other posts, it looks like if the attachment is only 1 page, the whole page shows on my screen. I DO NOT want that. I print my e-mails for my files and when the whole page shows, an e-mail that should be 1/2 a page turns into a 4-page e-mail. A waste of paper and space in my files. How do I make all the attachments appear as icons? I have tried right click, "show as icon" and that makes only the icon show on the screen, but when I print the e-mail, the entire page of 1-page attachments print (although smaller), making the e-mail way too long. HELP!


2- is there a way, when I attach files, for them to appear in a separate line at the top of the message, like for windows/outlook users? I absolutely hate that whereever my cursor is at the time I do the attachment, that's where the attachment goes to. I often compose e-mail and then go back to revise something, forget to move the cursor, attach, have to delete, and go back and reattach.


Also I get Windows users who get very confused by my e-mails and keep replying and saying there was no attachment. I don't know where attachments show up on the other end but I'm getting issues with that, too.


Thank you to any one who can give me solutions!

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Aug 23, 2013 1:04 PM

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Posted on Aug 23, 2013 1:24 PM

Right click on the attachment (displayed as viewable page) in the mail and select, View as Icon.

23 replies

Sep 1, 2015 11:32 AM in response to flammajamma

I agree with those who said Apple has lost touch with ease. I just switched (or am trying) from a pc and it is ridiculous to think you have to code something to change the way attachments show -- icons are the industry standard. At the very least, make it a choice.


Thanks for the answer to right click on the attachment .. I'll try that. I do not want to mess with code on a brand new system. I bought a Mac because I am an end user:)

Nov 30, 2015 8:44 PM in response to Roger Bloomfield

My biggest mistake was to switch from Windows to a Mac computer ... very disappointed! The mail attachment (icons or thumbnails simply get sent as an open document that is impossible for the receiver to open let alone read.) It is time that Apple stopped playing with software and fixed these bugs that keep popping up and inconveniencing users. I have just wasted 2 hours trying to fix this problem ... time I simply do not have ...

E-mail attachments appear as viewable page- want icon only

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