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TracyCV Level 1 Level 1 (0 points)

Dear Mac Experts:

 

I know that there are many pages of information about using, remembering and managing passwords. I have read most of them.I know the passwords and File Vault was not on.  I am working at someone's home on their computer and running their business.  The computer is running MAC 10.5.8 and I don't know if it can be updated.  The computer had  an Admin account and no user accounts.  I tried to change this so the compuer would be secure but my client did not want to.    When I left yesterday the computer was fine.  When I came in today there were a number of apps hanging.  I forced quit Firefox and some other apps and logged out an shut down the computer.  When I tried to log into the Admin Account which is the main user account  I got the  error messages below:

 

Your FileVault-protected home folder did not open and needs to be repaired.

click ok to repair the folder and continue logging in.

 

I clicked ok

 

then I got a new error message:

 

You are unable to log in to the user account "x" at this time because and error occured.

 

Clicked OK

 

File Vault was not turned on at anytime that I know of in the last couple of months.  I luckily had a guest user set up and logged in as guest. In order to create another Admin account I had to use the  password for the initial Admin main user account which unlocked the preferences pane and allowed me to create a new Admin Account.

 

   Checked that FileVault was turned off.

 

After reading all of your comments and suggestions for the last 2 hours my head is spinning. 

I don't know unix or type commands.  I don't know where the install discs are. 

 

As the new Admin I went into the keychain files and tried to verify and repair the original Admin's info.

 

Here is what I got:

 

Verification started

Checking keychain configuration for Susan F (user ID=501)

Home directory is /Users/suero

Checked login keychain

Error: login keychain not found

Unable to get info for ~/Library/Keychains/login.keychain, reason: No such file or directory

Checked password for ~/Library/Keychains/login.keychain

Unable to verify password for ~/Library/Keychains/login.keychain (-25294)

Unable to read settings for ~/Library/Keychains/login.keychain (-25294)

Checked default keychain

Problems were found; you should choose the Repair option to fix them

Verification failed

 

Repair started

Checking keychain configuration for Susan F (user ID=501)

Home directory is /Users/suero

Checked login keychain

Error: login keychain not found

Warning: some problems were not fixed

Repair failed

 

 

The machine is backed up onto a lacie external hard drive every hour.

 

In addition,  while I was poking around I found the following:

 

com.apple.kerberos.kdc   certificate

not trusted

com.apple.systemdefault certificate

not trusted

 

Could there be some malware at work?  What can I do to get her files, home directory and everything back?

Thank you in advance for your patience with an old OS and a MAC user who does't feel comfortable mucking around under the hood.

Tracy

 

Message was edited by: TracyCV


iMac, Mac OS X (10.5.8), 2.4 Intel Core Duo 2external backup
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