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Cannot submit CD titles to CDDB: an error occurred in the query subsystem

Ever since I updated to Mountain Lion, I cannot submit CD titles to CDDB/ Gracenote through iTunes. I get the error:


an error occurred in the query subsystem


This is on two different computers, both on OS X 10.8.4. One computer is running iTunes 11.0.4, the other is sunning iTunes 10.7. Same error in both cases.


Help?

iTunes-OTHER, OS X Mountain Lion (10.8.4), iTunes 11.0.4 and iTunes 10.7

Posted on Aug 24, 2013 4:17 PM

Reply
2 replies

Aug 25, 2013 10:10 AM in response to Gary Hobish

I'd make an educated guess, based on the error message, that the problem lies in the PHP/MySQL on the Gracenote site and it ISN'T an iTunes or Apple problem. What you're seeing is similar to a 503 error in a web browser. That's ALWAYS on the server end. Gracenote may work it out or not, but I doubt it's anything you (on your end) or Apple can fix.

Cannot submit CD titles to CDDB: an error occurred in the query subsystem

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