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I can't delete music from icloud

Hi, i have a big problem. I want to delete all my music in the cloud. I have 3k music and all track are ine the cloud (itunes match). When i delete music i mark 'deletemin the cloud too'. Music dissapears from itunes but are still in my ipad and iphone (all tracks from deleted library, there is cloud icon). How i can delete music in the cloud? I want to start from nothing, when i rip cd (first album in a blank library) and itunes match starts there are show all deleted tracks. Can apple support can reset my itunes match account or something?


Sorry for my english...

Posted on Aug 25, 2013 3:07 PM

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Question marked as Best reply

Posted on Aug 25, 2013 9:17 PM

If you have downloaded the tracks to your iOS device, or listened to the tracks on your iOS device there will be a copy on the device so it will stil show up. You should delete all music from the device by going to Settings > General > Usage. Tap Music (you may need to scroll down in the list) and swipe across "all music" then tape DELETE.


Now, why do you want to delete all the music in the cloud?

26 replies

Jan 18, 2014 9:12 PM in response to j_red

j_red wrote:


Hi, Is it possible for music to be backed up in icloud without itunes match enabled? This seems to be my problem. I don't have itunes match enabled but have music occupying the cloud and i can't delete it.

What you are most likely seeing is your iTunes Store purchases. Apple also has a store service they call iTunes in the Cloud which allows you to redownload your purchases from directly within iTunes or in the Music app on an iOS device. This service is not the same as iTunes Match. You may hide your store purchases: http://support.apple.com/kb/ht4919

Mar 26, 2014 11:12 AM in response to Michael Allbritton

Hi,


Apologies, I realise this thread has been quiet for a while, but I'm having the exact same problem with iTunes Match as some of the previous posters. I want to delete everything from the cloud and start from scratch, but no matter what I try the tracks just keep reappearing. I've tried disabling holding the option key. I've tried deleting in small batches as I've seen suggested elsewhere. As far as I'm aware I've tried absolutely everything, but Match still tells me I have about 3000 tracks available in the cloud whenever I re-enable it.


Is there anything else at all that I can try?!


Any help would be greatly appreciated as this has been driving me crazy for days now!


Many thanks,


Daniel

Jul 5, 2014 5:14 AM in response to Mwix4

My wife accidentally sync'd music to her iPhone via iTunes while match was turned on.... I couldn't get the songs out of her iPhone even after fixing that. Here is what I did:


Turn match off the iOS device.


Settings->General->Usage->Music->Edit and delete. Kill Music app if its running, wait 30 seconds, and run.


Only music that should be there is your purchases from iTunes. Now turn match back on.


Incidentally, holding alt while deleting a song in iTunes seems to remove the iCloud copy maybe 50% of the time at best. I see them coming back into iTunes quite often after a re-sync. I keep a watch and always re-delete these, otherwise you end up with the same songs coming back again.. or worse, duplicates that don't get labeled as duplicates.


itunes is currently a bit of an inconsistent mess still. Hope it gets fixed with Yosemite. (I almost said that without laughing

I can't delete music from icloud

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