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nssmac Author

Level 1

7 points

On my iPhone 4S, Whatsapp Chat Backup seems to have frozen at "Uploading : 16.8MB of 52.4MB (32%)

On my iPhone 4S, Whatsapp Chat Backup seems to have frozen at "Uploading : 16.8MB of 52.4MB (32%).

A few days ago, I tried to sett up the "Chat Backup", and set the "Auto Backup" to "Monthly". Thereafter whatsapp began the backup and somewhere in between 32%, it got stuck and still continues to.

I have tried uninstalling Whatsapp and re0installing it several times. I have also tried erasing my iPhone completely and re-setting it up. But both of these measures have failed to rescue. I feel my phone's battery is being consumed constantly by this whatsapp chat backup" that seems to be running forever.

Please suggest me a way out.

Regards,

Nanak.

iPhone 4S, iOS 6.1.3, i4S 64GB.

Posted on Aug 26, 2013 3:34 AM

36 replies

Jul 22, 2015 6:09 AM in response to ripampaul

Worked like a charm

However on 7.1.2 it's slightly different as it's not called iCloud drive

Go to settings > icloud > Documents & Data > whatsapp > turn off

MobaLA

Level 1

0 points

Oct 31, 2015 1:32 PM in response to Crizzz

I tried to get a Whatsapp from an iPhone 4 (iOS 7) to an new iPhone 6S (iOS 9.0.2) and the solution by Crizzz worked perfectly. I might have activated iCloud Drive on my Mac without noticing and was stuck at 0%. The procedure takes some time to create a new account and run the backups & restores but does the job.

jabba7

Level 1

0 points

Nov 9, 2015 7:25 PM in response to Crizzz

THanks Crizzz! It works! 🙂

fryphone

Level 1

4 points

Oct 5, 2016 3:16 PM in response to jabba7

Hi,

i have a problem, which is a bit like this here.

I had an Iphone 6 which is broken. The Last WhatsApp Backup on Icloud is from the 15.07.2016!

Then i used my old iphone 4, but i didn't do a Backup there.

So now i have a new Iphone 7 and i would like to get my last Backup from the 15th. July, but it stops at

99%....

so what could i do?

_cty_

Level 1

9 points

Oct 22, 2016 6:15 AM in response to fryphone

i would like to know that too!

tkufi

Level 1

4 points

Nov 14, 2016 9:56 AM in response to nssmac

I recently had the same problem with my iPhone6 (with the newest version of iOS). It's supposed to do the WA backup automatically every day, but last week I noticed that for some reason the latest backup had been made more than 2 months ago. I started the backup manually and it started going really slow. I kept the phone charging and left it home so that it would stay connected in wifi. It took 2 hours to load the first 4%, then it stayed on 8% for more than 5 hours and then it suddenly jumped to 40%. For the last 12 hours it was stuck on 99% (which was truly annoying). It took more than 2 whole days to make the backup, but I just waited patiently and it finally completed itself. Thank God.

On my iPhone 4S, Whatsapp Chat Backup seems to have frozen at "Uploading : 16.8MB of 52.4MB (32%)