Apple Event: May 7th at 7 am PT
I have been using my Mac and a brother printer but several days ago it stopped printing and is only giving me blanks. I can copy fine. Brother can't help me and has sent me to Apple..
MaC Pro, Mac OS X (10.5.6)
Hey DebCrad,
Thanks for the question. The following article has a few suggestions that may help to resolve your issue:
http://support.apple.com/kb/HT1150
Troubleshooting tips
- Make sure that your printer is plugged in and turned on, that it has paper in its tray, and that it's displaying its normal status lights. Try turning your printer off and then on again to see if that helps. If there are alerts displayed on the printer itself, consult your printer's documentation, or the manufacturer for further assistance.
- Refer to the troubleshooting steps section of Mac OS X v10.6: Mac 101 - Printing.
- See Troubleshooting printing issues in Mac OS X.
- Check Software Update for any updates available from Apple.
- Read more about printing and printers on our Support site.
- Refer to the printer's manufacturer for additional support.
Thanks,
Matt M.
why is my printer suddenly not printing? I am connected wirelessly
