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After installation of Itune 11.0.5 on Win Vista, the Ipod stopped syncing and showed errors. Itune now freezes/does not show the Ipod after repeated Restore etc.

I use a 160 GB IPod Classic with ITunes on Win Vista. My Itunes library contains about 100 GB of music.


Recently, after installation of Itune 11.0.5 on Win Vista, the Ipod stopped syncing and began to show errors and hang up. I have tried 5 R, Format (Windows), Scan (Windows), Reset, and Restore again and again. After Restore, the Itunes and Windows Explorer hang or Itunes does not show the IPod at all. Sometimes, ITunes finds IPod corrupt repeatedly and prompts for restore. I have followed instructions in http://support.apple.com/kb/TS1372, without success.


Chkdsk initially did not find errors. But the disk check with the IPOD utility (Reset followed by Menu+Rewind), however shows very poor health of the disk. But why did the problem appear suddenly after Itunes update? Chance? Or is there any poosiblity that the update might have some flaw. Or can there be any other reason and hope for getting back the IPod?


Any help welcome.

iPod classic 160GB (Late 2009), Windows Vista, Other machines: IPad and IPhone

Posted on Aug 31, 2013 1:43 AM

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Posted on Aug 31, 2013 2:10 AM

The iPod has a database of all the media it contains. When the drive starts to deteriorate it may initially show up as songs that skip as the disk struggles to read the data for that particular file, however if the area containing the database becomes unreliable then the normal operation of the device becomes compromised. This can typically happen during an update as the old database is replaced with a new one which will be stored on a different area of the disk.


Try the DFU restore method in Corrupt iPod classic. If you can get all the problem sectors mapped out there may be further life in the device. Alternatively you could investigate the options for replacing the hard drive.


tt2

19 replies

After installation of Itune 11.0.5 on Win Vista, the Ipod stopped syncing and showed errors. Itune now freezes/does not show the Ipod after repeated Restore etc.

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