Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

MacBook Pro with Retina display, OS X Mountain Lion (10.8.4)

Posted on Sep 1, 2013 8:15 AM

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Posted on Apr 23, 2017 11:36 PM

Same problem here. What I did to get my 2 albums that mistakenly deleted. It said purchased but I couldn't re download. So I went on my laptop. Went into iTunes. I clicked on "Store". Then on the right side of screen clicked on "Account". Then you log in. Scroll down a bit. Can remember exactly what it said but you can see where it says to manage unhide purchases or something like that. Click on "Manage". Then I saw the 2 albums the I previously couldn't download. Underneath the each album was a button to "Unhide". I clicked both albums. Then shortly after doing so. I looked on iTunes Store on my iPhone under purchases and there they were. I re downloaded and I was happy. Good Day, Sir.

306 replies

Jun 21, 2014 3:09 PM in response to Problem with my battery

Ah, thank you! I had a similar problem but the songs WERE in my ITunes library but were grayed out. Also, when I tried to click on the download/cloud button next to the title name it was un-clickable. I followed your steps even though I didn't have the exact problem and with a few changes, my problem was solved.


After step 4 I ran into problems. In my "ITunes in iCloud" section there was no "Hidden Purchases". I did however click on the (I think this was the name, but it was the only button) "Learn More" button and it brought me back to a page similar to the page after signing in. From there, I was able to click on my "Purchases" link. After this I was able to click on the download/cloud button and the songs worked. Relatively easy process, but I got the help I needed..


Thanks again.

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Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

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