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Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

MacBook Pro with Retina display, OS X Mountain Lion (10.8.4)

Posted on Sep 1, 2013 8:15 AM

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Question marked as Top-ranking reply

Posted on Mar 20, 2017 8:01 AM

I was having the same problem and just figured it out. Just like a lot of you, the fixes listed here didn't work for me. This is what I did:


1.) Open iTunes Store app


2.) Scroll to the bottom of the Music tab to your Apple ID


3.) Tap your Apple ID and select "View Apple ID"


4.) It will take you to your Account Settings and you'll scroll down to and select "Hidden Purchases"


5.) Select "Music" and it should all be there


6.) Select "Unhide" and it should automatically start downloading the songs.


Hope that helps!

306 replies

Jun 21, 2014 3:09 PM in response to Problem with my battery

Ah, thank you! I had a similar problem but the songs WERE in my ITunes library but were grayed out. Also, when I tried to click on the download/cloud button next to the title name it was un-clickable. I followed your steps even though I didn't have the exact problem and with a few changes, my problem was solved.


After step 4 I ran into problems. In my "ITunes in iCloud" section there was no "Hidden Purchases". I did however click on the (I think this was the name, but it was the only button) "Learn More" button and it brought me back to a page similar to the page after signing in. From there, I was able to click on my "Purchases" link. After this I was able to click on the download/cloud button and the songs worked. Relatively easy process, but I got the help I needed..


Thanks again.

Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

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