Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

MacBook Pro with Retina display, OS X Mountain Lion (10.8.4)

Posted on Sep 1, 2013 8:15 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2013 10:05 AM

I have a answer for you all. Please follow following steps


1) Go to iTunes on computer

2) Go to iTunes store and "Sign in"

3) On the right hand side by " Qick Links " under that and click " Account " and sign in again.

4) You will your account information.

5) Go down you'll see " iTunes in iCloud" and click " Hidden Purchase" and go to " Manager" to "Unhidden"


Now you can able download whatever you miss on your purchased history on your iTunes ! Hope that help.

306 replies

Feb 9, 2018 4:21 PM in response to Dbax98

I experienced an issue after enabling Apple Music, where I saw a duplication of tracks under albums. In an attempt to resolve, I removed the album and then found that on my Mac is was unable to re-download the album. It didn't appear in purchase history and it wasn't hidden. Looking up the album showed it as purchased, but there was no option to download.


I ran a Finder search for the artist/album and found a reference to it within an iTunes associated XML file. Eventually I decided to carry out an iTunes reset using the following information How to Reset iTunes Library on Mac and Windows PC. CAUTION!!! doing this will completely reset iTunes and you will most likely need to download all your content again and also re-associate your devices with, so proceed with caution.


After going through this process, the album that I had been having issues with was available to download again. FWIW prior to this I had spent months researching and reading many of the same threads as, before deciding that the best way to usually resolve an issue within MacOS is to look at resetting preferences.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.