Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

MacBook Pro with Retina display, OS X Mountain Lion (10.8.4)

Posted on Sep 1, 2013 8:15 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2013 10:05 AM

I have a answer for you all. Please follow following steps


1) Go to iTunes on computer

2) Go to iTunes store and "Sign in"

3) On the right hand side by " Qick Links " under that and click " Account " and sign in again.

4) You will your account information.

5) Go down you'll see " iTunes in iCloud" and click " Hidden Purchase" and go to " Manager" to "Unhidden"


Now you can able download whatever you miss on your purchased history on your iTunes ! Hope that help.

306 replies

May 1, 2017 8:48 PM in response to Dbax98

This is one of those ridiculous Apple problems that should just be solved. Most likely, Apple likes the extra revenue from people re-purchasing songs? I don't know, anyway. For me, the solution was to go to iTunes->Preferences->Downloads and select "Music" under Automatic Downloads. Suddenly, the songs that were grayed out (unavailable for download) suddenly all became available for download, when I went back to the album in iTunes. I am so amazed that this is fixed, I will send up several extra prayers to the Apple gods tonight. Thank you, oh perfect beings of business.

May 1, 2017 8:54 PM in response to jamaicaplain2002

Incidentally, once you've done this, go to Store tab in iTunes. Then click the small text "purchased" on the right side. Then look for each album with a little iCloud download icon on it, and click the icon. This will download it to your computer. Finally, all the albums you have payed good money for will be available on your computer. What a concept.

Jul 14, 2017 5:52 AM in response to Dbax98

So I have bought some songs on my iPhone in the last few months and they were playing just fine. I listened to them all day at work and then I went to play them on my way home and they disappeared from my music library. When I go into iTunes and click purchased music and show the ones not on my phone all the songs that disappeared are in there and when I click the cloud icon to redownload them it says downloading and acts as if they are downloading but still don't show up in my library so I go back into iTunes and go back to purchases not on my iPhone and the cloud icon reappears.

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Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

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