Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

MacBook Pro with Retina display, OS X Mountain Lion (10.8.4)

Posted on Sep 1, 2013 8:15 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2013 10:05 AM

I have a answer for you all. Please follow following steps


1) Go to iTunes on computer

2) Go to iTunes store and "Sign in"

3) On the right hand side by " Qick Links " under that and click " Account " and sign in again.

4) You will your account information.

5) Go down you'll see " iTunes in iCloud" and click " Hidden Purchase" and go to " Manager" to "Unhidden"


Now you can able download whatever you miss on your purchased history on your iTunes ! Hope that help.

306 replies

Aug 18, 2016 7:38 PM in response to Dbax98

Are you ready for this easy answer?


-Top left corner of your screen click on "Account"

-Click on "View My Account"

-Scroll down to "iTunes in the Cloud"

-2nd option is "Hidden Purchases" and beside that on the right, click on "Manage"

-Click on "Albums" or "Songs" in the middle of the screen

-On the far right side you will have the option to "Unhide"


You will have to unhide every song individually. Once you've done that you now have to:


-Click on "Account" on the top left again

-And then click on "Purchased"

-Click on "Albums or "Songs" in the middle of the screen

-On the far right you will see the cloud with the download arrow pointing down.


You will have to download every song individually.


I've finally figured this out. Takes a while, but you get your music back.

Cheers

Aug 20, 2016 12:30 PM in response to Dbax98

Hi! I was having all kinds of problems with this. I just figured it out this way. You probably did what I did, you cut/pasted from your itunes library to your iphone/ipod whatever. That way you deleted the original copies of the songs on your computer AND in itunes.

What I did, was go into "mymusic" when in Itunes, Click "Songs" and you should see all your songs that you bought. Now, what I did was delete all of them, and then after that, the download cload should be beside all your songs again. Then all you have to do is re-download them all right there. You can select all of them at once and hit download. Worked for me. Just did it,

Sep 3, 2016 9:47 AM in response to Dbax98

This happened to me too, and I was very upset about it. I tried to hide all of my song purchases since they were all downloaded accidentally to my families laptop, and that messed a lot of my purchases up. After reading a lot of these answers I decided to mess around with the ITunes store. I clicked on my apple ID at the very bottom of the ITunes store and pressed: view apple ID. Then I went to hidden Purchases, clicked on music, and then I pressed not on this phone. All of my songs were on there so I re-downloaded them. I now have all of my songs back. I hope this helps 🙂

Sep 23, 2016 5:31 AM in response to Dbax98

None of the previous answers worked for me, but I found the solution.


1. Go to iTunes (not from the settings, the ITunes app) and scroll all the way down

2. Click on your apple ID and choose "View Apple ID"

3. It says "Hidden Purchases" just under Country/Region. Click that and all of your hidden purchases are ready to be re-downloaded.


I am 99.9% sure that this will work!

Oct 17, 2016 9:24 AM in response to Seze

This is exactly what I needed, thank you so much! I've had this issue for the longest and I'm currently at work, so do not have access to my computer to do this through actual ITunes. I was needing to find a way to do this on my actual IPhone and you had it! I did exactly what you listed and was able to re-download all the songs that magically disappeared. Thank you so much!

Nov 21, 2016 4:17 PM in response to Dbax98

This has happened to me as well. ITunes has "hidden" the song and you need to in hide this. To unhide any songs on mac or pc open iTunes>account>View my account and scroll down to "ITunes in the cloud", it should then say Hidden purchases: Unhide any hidden, re-downloadable purchases. Then click manage to the right of it and you should be able to find any song ever purchased not in you "downloadable" library.

Jan 20, 2017 7:15 AM in response to ItsVnM

Why you send me this ???? every day ????


Op 19 jan. 2017, om 20:18 heeft Apple Support Communities Updates <discussions-updates@apple.com> het volgende geschreven:



Apple Support Communities

ItsVnM <https://discussions.apple.com/profile/ItsVnM?ac_cid=tw123456> has posted in the iTunes for Mac community.

Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me <https://discussions.apple.com/thread/5277219?answerId=31280788022#31280788022&ac_cid=tw123456#31280788>

I just had this problem and all you have to do is click to buy the song and you type in your password and it will tell you that you can download it for free because it's purchased

To post a reply, go to the discussion <https://discussions.apple.com/thread/5277219?answerId=31280788022#31280788022&ac_cid=tw123456#31280788> in Communities.

You are receiving this email from Communities. You can change your email preferences in your Communities Profile <https://discussions.apple.com/user-preferences!input.jspa>. Please expect a slight delay in visibility of points awarded.

TM and copyright © 2016 Apple Inc. 1 Infinite Loop, MS 96-DM. Cupertino, CA 95014.

All Rights Reserved <http://www.apple.com/legal/> | Privacy Policy <http://www.apple.com/legal/privacy/> | Terms of Use <https://discussions.apple.com/docs/DOC-5952> | Apple Support <http://www.apple.com/support/>


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.