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Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

MacBook Pro with Retina display, OS X Mountain Lion (10.8.4)

Posted on Sep 1, 2013 8:15 AM

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Question marked as Top-ranking reply

Posted on Mar 20, 2017 8:01 AM

I was having the same problem and just figured it out. Just like a lot of you, the fixes listed here didn't work for me. This is what I did:


1.) Open iTunes Store app


2.) Scroll to the bottom of the Music tab to your Apple ID


3.) Tap your Apple ID and select "View Apple ID"


4.) It will take you to your Account Settings and you'll scroll down to and select "Hidden Purchases"


5.) Select "Music" and it should all be there


6.) Select "Unhide" and it should automatically start downloading the songs.


Hope that helps!

306 replies

Oct 17, 2016 9:24 AM in response to Seze

This is exactly what I needed, thank you so much! I've had this issue for the longest and I'm currently at work, so do not have access to my computer to do this through actual ITunes. I was needing to find a way to do this on my actual IPhone and you had it! I did exactly what you listed and was able to re-download all the songs that magically disappeared. Thank you so much!

Nov 21, 2016 4:17 PM in response to Dbax98

This has happened to me as well. ITunes has "hidden" the song and you need to in hide this. To unhide any songs on mac or pc open iTunes>account>View my account and scroll down to "ITunes in the cloud", it should then say Hidden purchases: Unhide any hidden, re-downloadable purchases. Then click manage to the right of it and you should be able to find any song ever purchased not in you "downloadable" library.

Jan 20, 2017 7:15 AM in response to ItsVnM

Why you send me this ???? every day ????


Op 19 jan. 2017, om 20:18 heeft Apple Support Communities Updates <discussions-updates@apple.com> het volgende geschreven:



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ItsVnM <https://discussions.apple.com/profile/ItsVnM?ac_cid=tw123456> has posted in the iTunes for Mac community.

Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me <https://discussions.apple.com/thread/5277219?answerId=31280788022#31280788022&ac_cid=tw123456#31280788>

I just had this problem and all you have to do is click to buy the song and you type in your password and it will tell you that you can download it for free because it's purchased

To post a reply, go to the discussion <https://discussions.apple.com/thread/5277219?answerId=31280788022#31280788022&ac_cid=tw123456#31280788> in Communities.

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May 1, 2017 8:48 PM in response to Dbax98

This is one of those ridiculous Apple problems that should just be solved. Most likely, Apple likes the extra revenue from people re-purchasing songs? I don't know, anyway. For me, the solution was to go to iTunes->Preferences->Downloads and select "Music" under Automatic Downloads. Suddenly, the songs that were grayed out (unavailable for download) suddenly all became available for download, when I went back to the album in iTunes. I am so amazed that this is fixed, I will send up several extra prayers to the Apple gods tonight. Thank you, oh perfect beings of business.

May 1, 2017 8:54 PM in response to jamaicaplain2002

Incidentally, once you've done this, go to Store tab in iTunes. Then click the small text "purchased" on the right side. Then look for each album with a little iCloud download icon on it, and click the icon. This will download it to your computer. Finally, all the albums you have payed good money for will be available on your computer. What a concept.

Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

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