Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

You did change the AOL Apple ID user name to an actual @aol.com email account name, correct? About a year ago, the original AOL username for your Apple ID was phased out. Did you follow the instructions in this (now archived) in this article, or is the Apple ID still using the old AOL username?

Cheers,

GB

I have exactly this problem.

None of the proffered solutions work:

- the purchased songs are downloaded in my phone and work there just fine

- iTunes 12.4 many of the options are different now

- the computer is authorized; other purchases appear in the computer

- going to the purchased songs in the store shows "purchased" but no option to "download"

- using "check for available downloads" produces an "all purchases have been downloaded for this apple id.

- the songs are not hidden

- looking at my purchase history clearly shows the songs were purchased

- the songs are not present on the file system is Music

- signing out and back into the account produces no change

When you click on the Purchased option under Quick Links in the Music Store, in the window that shows your purchased music, do you have "All" selected, or "Not in My Library" selected? Do you have "Albums" selected or do you have "Songs" selected?

Cheers,

GB

This happened to me today also with my latest purchase. When I sorted the songs by date added ascending, the date on the files was 8/25/74. Clearly an Apple problem because my system clock and region are accurate.

I made the purchase from the iTunes Store on my iMac. I searched by date under the My Music tab.

The purchase date under recent purchases on my account is correct. The tracks were downloaded to iMac so they don't show up under the "Not in My Library" tab. It's just that I couldn't find them because the "date added" was incorrect.

This took me 1/2 an Hour to find. It got me really frustrated. If you into iTunes Store and scroll down to you Apple ID then tap it and click 'view Apple id'. Next scroll down to hidden purchased items... Go into music and you can download Them.

I've been struggling with this too, but just found an answer that solved my problem.

I'm running iTunes 12.4.1.6 on a PC. In iTunes, go to Account > View My Account... in the menu bar.

Enter your Apple ID and Password to view your account details.

When clicking on 'See All' under Purchase History nothing was showing, even though I'd bought 4 albums today.

Under "iTunes in the Cloud" (the section above "Purchase History") click the Manage link to the right of Hidden Purchases.

This will give you the option to unhide any purchase you may have accidentally hidden. Once you've unhidden them using this screen they will then be available in the Purchase History screen for you to re-download again.

Hope this helps someone.

I don't know if you solved this already but go to your iTunes App then scroll down and tap on your Apple ID then view your account then scroll to hidden purchases and tap Music Movies or TV Shows, and there should be all your purchases.

Are you ready for this easy answer?

-Top left corner of your screen click on "Account"

-Click on "View My Account"

-Scroll down to "iTunes in the Cloud"

-2nd option is "Hidden Purchases" and beside that on the right, click on "Manage"

-Click on "Albums" or "Songs" in the middle of the screen

-On the far right side you will have the option to "Unhide"

You will have to unhide every song individually. Once you've done that you now have to:

-Click on "Account" on the top left again

-And then click on "Purchased"

-Click on "Albums or "Songs" in the middle of the screen

-On the far right you will see the cloud with the download arrow pointing down.

You will have to download every song individually.

I've finally figured this out. Takes a while, but you get your music back.

Cheers

Hi! I was having all kinds of problems with this. I just figured it out this way. You probably did what I did, you cut/pasted from your itunes library to your iphone/ipod whatever. That way you deleted the original copies of the songs on your computer AND in itunes.

What I did, was go into "mymusic" when in Itunes, Click "Songs" and you should see all your songs that you bought. Now, what I did was delete all of them, and then after that, the download cload should be beside all your songs again. Then all you have to do is re-download them all right there. You can select all of them at once and hit download. Worked for me. Just did it,

snelldechaine wrote:

Hi! I was having all kinds of problems with this. I just figured it out this way. You probably did what I did, you cut/pasted from your itunes library to your iphone/ipod whatever.

except you cannot cut/paste from iTunes to your iPhone.

Thanks diamond_geezer1974

In account info and above purchase history, the manage hidden purchase is exactly where my missing album went, even though I JUST bought it and did not click anything to hide it. Wasted 3 hours finding this solution, but finally found it, thanks!

This happened to me too, and I was very upset about it. I tried to hide all of my song purchases since they were all downloaded accidentally to my families laptop, and that messed a lot of my purchases up. After reading a lot of these answers I decided to mess around with the ITunes store. I clicked on my apple ID at the very bottom of the ITunes store and pressed: view apple ID. Then I went to hidden Purchases, clicked on music, and then I pressed not on this phone. All of my songs were on there so I re-downloaded them. I now have all of my songs back. I hope this helps 🙂

None of the previous answers worked for me, but I found the solution.

1. Go to iTunes (not from the settings, the ITunes app) and scroll all the way down

2. Click on your apple ID and choose "View Apple ID"

3. It says "Hidden Purchases" just under Country/Region. Click that and all of your hidden purchases are ready to be re-downloaded.

I am 99.9% sure that this will work!