Help! How to get my external disc drive and iMac talking?

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Help! How to get my external disc drive and iMac talking?

My iMac disc drive is broken and I need to upgrade to Snow Leopard OS because Safari is no longer working, it will only load 2 sites before freezing and won't play any streaming videos. The rest of my computer works fine. I bought a Samsung USB 2.0 Ultra Portable External DVD writer model# SE-218CB/RSBS, but the computer is not recognizing the device. The troubleshooting said to re-install the OS, but I can't do this without a disc drive. Is there another way around this to get my computer and device to recognize each other?

iMac, Mac OS X (10.5)

Posted on Sep 5, 2013 9:54 AM

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Answer 1

BDAqua

Level 10

239,351 points

Sep 5, 2013 2:29 PM in response to ShiHulk

Hello,

Is this Samsung drive USB powered or does it have AC power?

At the Apple Icon at top left>About this Mac, report the version of OSX from that window, then click on More Info, then click on Hardware>USB, what shows there?

On Safari...

Open Console in Utilities & see if there are any clues or repeating messages when it quits loading.

See if you can get Firefox browser, direct download link...

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/16.0.2/

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