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unexpected shutdown

my phone unexpected shutdown

iPhone 4, iOS 6.1.2

Posted on Sep 6, 2013 5:32 AM

Reply
6 replies

Mar 31, 2014 6:12 AM in response to Ganesan ma

My battery level drops like a stone from fully charged. It often shuts down indicating flat battery at 42%. Once plugged into the charger it jumps back up to 45% - immediately. Can't really use it as it was intended. Have to keep turning it off so it doesn't run flat. I have always had iphones ever since they were launched. I am considering changing to another type of phone if I cannot resolve this issue. It has been worse since upgrading to recent iOS update. I have tried turning of background app sync, wifi and bluetooth - still the problem remains.


I find it hard to believe it is a battery problem, unless the iphone 5 battery has a design fault as it appears to be very common.


I have tried a soft reset on a few occassions, but the problem remains. My next step is to do a full reset, but I am not very optimistic.


O2 shop were no help at all. My nearest apple store is in Glasgow.


It's an expensive paperweight.

unexpected shutdown

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