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iMessage not working for phone number

I'm currently traveling internationally and have my data turned off and my phone NOT on airplane mode. For the first 2 days I was here and connected to WiFi iMessage was working normally. After- it stopped working all together and after trying a bunch of methods to fix it, I only got it to work for my apple ID and n ot my phone number anymore.

PLEASE HELPP

iPhone 4S, iOS 6.1.4

Posted on Sep 7, 2013 4:23 PM

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Posted on Nov 27, 2017 9:30 AM

HI, have the same issue but my number is not +1 as I am not from USA.

THe only step I can not commit is that when I turn off FaceTime and Imessage, I can not complete step 2 as there is nothing besides the fiel to turn the facetime on.


I used to have imessage with this same phone number for ages on my previous iphone, but as soon as updated to Iphone X, phone number is grey

Please help.

54 replies

Jun 1, 2015 7:32 PM in response to Noahwhite2014

Greetings, NoahWhite2014-I have been struggling with the same issue for the last couple weeks. In the last 3 days, I have endured 3 phone conversations with Apple CS reps, and wasted 5 hours doing so. Have done a reset, restore, cut off, back on, etc.All tell me that iMessage ALWAYS had to have both senders and receivers of text messages to enable iMessage on an iPhone in order to be able to send text to others with an iPhone via a wifi connection instead of using cell data. What CRAP. For the last 3 1/2 years, I have used only wifi when at home (and where available) to send and receive texts to others using my home wifi.. Now, seemingly after the 8.3 update, the "rules" have changed. I am ready to leave Apple at this point. I have a 5c with the 8.3 iOS.I have checked all appropriate settings-iMessage, SSM, MMS, etc. When I scroll to "send and receive" only my email (Apple ID) is checked. My phone # is NOT checked, is greyed, and I cannot check it.I do have my phone # checked as "start new conversations from.. ". I suspect there is a software glitch in the update, but certainly Apple reps are refusing to say. Does anyone have any solutions? Help! Huge thanks in advance to any/all who can proffer a solution.

PS- I am not traveling nor trying to use my phone for out-of-country calls. Strictly domestic calls.

Nov 11, 2015 11:12 PM in response to Strive268

With the iPhone, there is no need to "Use your Apple ID for iMessage" if you want your iMessages/FaceTime calls to come from your phone number ONLY. If you have signed in with your Apple ID for iMessage/FaceTime, log out and switch the iMessage button off and then on again. At this point, you will see a "Waiting for Activation" text below the iMessage button. Disregard the "Use your Apple ID for iMessage" option and wait a few minutes. It took about 15 minutes for iMessage/Facetime to get activated and have my phone number appear in the Send & Receive section.

iMessage not working for phone number

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