Buying a new iMac

So, I've been trying to figure out how to uninstall the programs you listed and I need more advice. I did see that 3iVX had an uninstall option, so I did that, but a lot of the others didn't. Should I use a program like AppCleaner?

I'm not exactly sure of the best way to get rid of all the things you put on the list. Thanks again!

Appcleaner is doing a better job than just dragging to the Trash, but sometimes not all really. You can do that. Do a computer restart in between sometimes.

Afterwards you can post a new Etrecheck list after a restart, to see if there are leftovers...

Lex

LexSchellings wrote:

- Sound software: in general I expect problems from software that digs in the system too deep, that is why I installed the VLC application and threw out all the others, including divx. Never had a problem since.

Note that Silverlight does not 'dig' into the system; it is just an Internet plug-in. Besides, as Tom mentioned it is necessary for anyone using the Netflix streaming video service to watch movies on their Mac. VLC is no substitute for that.

I know, and also know that not every" sound" software is digging deep, otherwise I would not recommend VLC. It was a general remark about "digging deep" and not sound software alone, when you read carefully.

Lex,

I tried to uninstall as much as I could. Some applications wouldn't let me get rid of it (shapeshifter), some I thought I had removed, but it seems to still be there (trusteer) and some things like comapcpcpestart I wasn't sure if that was needed as it's connected to my apc backup shutdown battery. But here's a new Etrecheck that I ran:

Let me know what you think. Thanks again,

Tom

Hardware Information:

iMac (24-inch, Early 2008)

iMac - model: iMac8,1

1 2.8 GHz Intel Core 2 Duo CPU: 2 cores

2 GB RAM

Video Information:

ATI Radeon HD 2600 Pro - VRAM: 256 MB

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3

Startup Items:

comapcpcpestart - Path: /Library/StartupItems/comapcpcpestart

MySQLCOM - Path: /Library/StartupItems/MySQLCOM

System Software:

OS X 10.9 (13A603) - Uptime: 0 days 7:27:52

Disk Information:

ST31000524AS disk0 : (1 TB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 999.35 GB (313.76 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

USB Information:

Apple Inc. Built-in iSight

Apple, Inc. Keyboard Hub

Apple, Inc Apple Keyboard

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

FireWire Information:

Thunderbolt Information:

Kernel Extensions:

com.logmein.driver.LogMeInSoundDriver (1.0.2)

com.Cycling74.driver.Soundflower (1.5.1)

Problem System Launch Daemons:

Problem System Launch Agents:

Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.adobe.SwitchBoard.plist

[loaded] com.freemacsoft.appcleanerd.plist

[loaded] com.lacie.desktopmanager.service.plist

[not loaded] com.logmein.logmeinblanker.plist

[loaded] com.logmein.logmeinserver.plist

[invalid] com.rogueamoeba.hermes.plist

[loaded] com.sonos.smbbump.plist

[loaded] com.trusteer.rooks.rooksd.plist

Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.adobe.CS5ServiceManager.plist

[loaded] com.flipvideo.FlipShare.AutoRun.plist

[loaded] com.lacie.eventsactions.launcher.agent.plist

[failed] com.logmein.LMILaunchAgentFixer.plist

[loaded] com.logmein.logmeingui.plist

[loaded] com.logmein.logmeinguiagent.plist

[not loaded] com.logmein.logmeinguiagentatlogin.plist

[loaded] com.trusteer.rapport.rapportd.plist

User Launch Agents:

[failed] com.apple.SafariBookmarksSyncer.plist

[loaded] com.facebook.videochat.tom.plist

[loaded] com.google.keystone.agent.plist

[failed] com.veoh.webplayer.startup.plist

User Login Items:

LMILaunchAgentFixer

Quıcĸsıɩⅴεʀ

SpeechSynthesisServer

Mail

Calendar

AppCleaner Helper

3rd Party Preference Panes:

APC PowerChute Personal Edition

DivX

Flash Player

Flip4Mac WMV

Logitech Control Center

MySQL

ShapeShifter

Internet Plug-ins:

AdobePDFViewer.plugin

ContentUploaderPlugin.plugin

CouponPrinter-FireFox_v2.plugin

Default Browser.plugin

DirectorShockwave.plugin

DivXBrowserPlugin.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

Flip4Mac WMV Plugin.plugin

Google Earth Web Plug-in.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

Mozillaplug.plugin

QuickTime Plugin.plugin

RealPlayer Plugin.plugin

Silverlight.plugin

Unity Web Player.plugin

Veoh Plugin.plugin

User Internet Plug-ins:

BrowserPlus_2.9.8.plugin

fbplugin_1_0_3.plugin

Move-Media-Player.plugin

Picasa.plugin

VeohTV2Version.plugin

Bad Fonts:

None

Time Machine:

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 685.59 GB

Destinations:

LaCie [Local] (Last used)

Total size: 2 TB

Total number of backups: 15

Oldest backup: 2012-06-24 01:15:17 +0000

Last backup: 2013-11-08 20:47:56 +0000

Size of backup disk: Too small

Backup size 2 TB < (Disk used 685.59 GB X 3)

Top Processes by CPU:

2% WindowServer

1% EtreCheck

0% fontd

0% Safari

0% rapportd

0% SystemUIServer

0% aosnotifyd

Top Processes by Memory:

104 MB Mail

100 MB Pages

100 MB Safari

82 MB mds_stores

59 MB WindowServer

49 MB com.apple.WebKit.Networking

31 MB Finder

25 MB DashboardClient

20 MB EtreCheck

20 MB CalendarAgent

Virtual Memory Statistics:

50 MB Free RAM

765 MB Active RAM

742 MB Inactive RAM

269 MB Wired RAM

634 MB Page-ins

14 MB Page-outs

Your questions:

- Leave comapc in, for the APC, I agree.

1. When you uninstalled Lacie software: now just remove the leftover com.lacie.eventsactions.launcher.agent.plist from the /LaunchAgents/ folder: there is one in user /Library/ and HDD /Library/. If you do not find the entry there, look in /System/Library/LaunchAgents (be careful there!!).

Then remove the leftover

com.lacie.desktopmanager.service.plist from the HDD /Library/LaunchDaemons/ folder.

2. Trusteer: delete com.trusteer.rapport.rapportd.plist from the LaunchAgents folder(s) and

com.trusteer.rooks.rooksd.plist LaunchDaemons folders.

secure empty the Trash.

Restart. Download FindAnyFile from http://apps.tempel.org/FindAnyFile/ , install, type trusteer in the search field, in the list move to trash all entries that contain trusteer. Then close FAF and secure empty the Trash.

Restart again. A new E list here.

Lex

LexSchellings wrote:

secure empty the Trash.

I am curious about why you suggest securely emptying the trash. The regular "non-secure" method of emptying the trash removes all references to trashed files from the file system so they can't somehow reappear or be accessed, short of using specialized file recovery software like Data Rescue 3.

Often a normal empty does not want to empty all (when still in mem eg)

Then secure and restart solve the problem.

LexSchellings wrote:

Often a normal empty does not want to empty all (when still in mem eg)

Then secure and restart solve the problem.

A secure erase doesn't have anything to do with that. Files can't be erased when they are in use or the OS thinks they are. A restart usually is all it takes to solve that because once in the trash, the file won't be accessed after the next start up.

Lex,

Here's the latest Etrecheck. Thanks.

Tom

Hardware Information:

iMac (24-inch, Early 2008)

iMac - model: iMac8,1

1 2.8 GHz Intel Core 2 Duo CPU: 2 cores

2 GB RAM

Video Information:

ATI Radeon HD 2600 Pro - VRAM: 256 MB

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3

Startup Items:

comapcpcpestart - Path: /Library/StartupItems/comapcpcpestart

MySQLCOM - Path: /Library/StartupItems/MySQLCOM

System Software:

OS X 10.9 (13A603) - Uptime: 0 days 0:1:58

Disk Information:

ST31000524AS disk0 : (1 TB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 999.35 GB (313.94 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

USB Information:

Apple Inc. Built-in iSight

Apple, Inc. Keyboard Hub

Apple, Inc Apple Keyboard

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

FireWire Information:

Thunderbolt Information:

Kernel Extensions:

com.rogueamoeba.InstantOn (6.0.2)

Problem System Launch Daemons:

Problem System Launch Agents:

Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.freemacsoft.appcleanerd.plist

[invalid] com.rogueamoeba.hermes.plist

[loaded] com.sonos.smbbump.plist

Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.adobe.CS5ServiceManager.plist

[loaded] com.flipvideo.FlipShare.AutoRun.plist

User Launch Agents:

[loaded] com.facebook.videochat.tom.plist

[loaded] com.google.keystone.agent.plist

[failed] com.veoh.webplayer.startup.plist

User Login Items:

LMILaunchAgentFixer

SpeechSynthesisServer

Mail

Calendar

AppCleaner Helper

3rd Party Preference Panes:

APC PowerChute Personal Edition

DivX

Flash Player

Flip4Mac WMV

Logitech Control Center

MySQL

Internet Plug-ins:

AdobePDFViewer.plugin

ContentUploaderPlugin.plugin

CouponPrinter-FireFox_v2.plugin

Default Browser.plugin

DivXBrowserPlugin.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

Flip4Mac WMV Plugin.plugin

Google Earth Web Plug-in.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

Mozillaplug.plugin

QuickTime Plugin.plugin

RealPlayer Plugin.plugin

Silverlight.plugin

Unity Web Player.plugin

Veoh Plugin.plugin

User Internet Plug-ins:

BrowserPlus_2.9.8.plugin

fbplugin_1_0_3.plugin

Move-Media-Player.plugin

Picasa.plugin

VeohTV2Version.plugin

Bad Fonts:

None

Time Machine:

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 685.41 GB

Destinations:

LaCie [Local] (Last used)

Total size: 2 TB

Total number of backups: 15

Oldest backup: 2012-06-24 01:15:17 +0000

Last backup: 2013-11-08 20:47:56 +0000

Size of backup disk: Too small

Backup size 2 TB < (Disk used 685.41 GB X 3)

Top Processes by CPU:

1% WindowServer

1% EtreCheck

1% mds_stores

1% fontd

0% SystemUIServer

0% CalendarAgent

0% mdworker

0% mds

0% System Events

0% syncdefaultsd

Top Processes by Memory:

61 MB Mail

59 MB mds_stores

43 MB Calendar

43 MB Dock

31 MB CalendarAgent

27 MB WindowServer

23 MB mds

23 MB soagent

23 MB SystemUIServer

23 MB Finder

Virtual Memory Statistics:

928 MB Free RAM

724 MB Active RAM

124 MB Inactive RAM

270 MB Wired RAM

179 MB Page-ins

0 B Page-outs

Better. You use a lot of "sound" applications and codecs, which are eating a piece of Ram, but OK, if that is what you use the mac for, use it. Luckily Mavericks is very efficient with Ram.

I don't expect problems, but I think you could put some extra Ram in, since it is so cheap these days. Your mac can handle 6GB of Ram, and it has 2 slots, so you can put in one 4GB module instead one slot, that makes the total 5, or you can put two 2 GB in both slots that makes 4, or 2 in one slot and 4 in the second slot.

Important is that you use a good brand, Crucial or OWC, and have the EXACT specs, because macs are very "picky" about that.

Use the configurator on their sites.

Lex

Lex,

Thanks so much for all your help!

I do have one last question, that you can answer or not, but, do persons like yourself on the discussion site get paid for your help or do you just get the satisfaction of helping people? Either way, I'm extremely grateful for people like yourself who are so knowledgeable about computers!

Thanks again,

Tom

No Tom, nobody is paid here as far as I know. Some are from "the IT business" , most are not (I am not). This is just users to users. Helping out, learning, sharing. Most are not interested in the "points" (I am not), and helping also where the questions are not from the OP (original poster of the thread, only the OP can give points).

Happy to be of help, I hope it made something better for you. 🙂

Lex

vermontom wrote:

I do have one last question, that you can answer or not, but, do persons like yourself on the discussion site get paid for your help or do you just get the satisfaction of helping people?

Once we reach the highly revered (not!) level 6 status, we are richly rewarded: we get a black tee shirt with an Apple logo on the front.

Considering the price of the shirt & how long it took me to get to level 6, I figure for me that worked out to a pay rate of about ½¢ an hour. 😁

Wow, a lot of great help in this thread! I apologize if I'm in the wrong place, but it would be handy if I could get help here. I just updated from 4 GB of RAM to 12 GB. I'm not seeing the performance improvements I was hoping for, so now I'm looking through the discussions to figure out things that can help. Below are my results from EtreCheck. I've had problems uninstalling WD SmartWare, and ended up using the MacKeeper Smart Uninstaller. Unfortunately, it left the Launch Daemons behind.

Any recommendations?

Hardware Information:

iMac (27-inch, Late 2009)

iMac - model: iMac11,1

1 2.66 GHz Intel Core i5 CPU: 4 cores

12 GB RAM

Video Information:

ATI Radeon HD 4850 - VRAM: 512 MB

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3

Startup Items:

HP IO - Path: /Library/StartupItems/HP IO

HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor

System Software:

OS X 10.9 (13A603) - Uptime: 0 days 0:2:26

Disk Information:

WDC WD1001FALS-40U9B0 disk0 : (1 TB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 999.35 GB (640.92 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

OPTIARC DVD RW AD-5680H

USB Information:

Apple Internal Memory Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Western Digital My Book 1 TB

disk1s1 (disk1s1) <not mounted>: 32 KB

My Book (disk1s3) /Volumes/My Book 3: 1 TB (692.31 GB free)

Apple Inc. Built-in iSight

Apple Computer, Inc. IR Receiver

FireWire Information:

Thunderbolt Information:

Kernel Extensions:

Problem System Launch Daemons:

Problem System Launch Agents:

Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.microsoft.office.licensing.helper.plist

[loaded] com.wdc.WDDMservice.plist

[loaded] com.wdc.WDSmartWareServer.plist

[loaded] com.zeobit.MacKeeper.AntiVirus.plist

[not loaded] com.zeobit.MacKeeper.plugin.AntiTheft.daemon

Launch Agents:

[loaded] com.hp.help.tocgenerator.plist

User Launch Agents:

[loaded] com.adobe.ARM.[...].plist

[loaded] com.facebook.videochat.laurastonept.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.zeobit.MacKeeper.Helper.plist

[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist

User Login Items:

WDQuickView

HP Scheduler

HPEventHandler

3rd Party Preference Panes:

Flash Player

Flip4Mac WMV

Java

Internet Plug-ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

CANONiMAGEGATEWAYDL.plugin

CouponPrinter-FireFox.plugin

Default Browser.plugin

EPPEX Plugin.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

Flip4Mac WMV Plugin.plugin

Google Earth Web Plug-in.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

MeetingJoinPlugin.plugin

OfficeLiveBrowserPlugin.plugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

User Internet Plug-ins:

Bad Fonts:

None

Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 358.42 GB

Destinations:

My Book [Local] (Last used)

Total size: 1 TB

Total number of backups: 46

Oldest backup: 2013-04-09 08:08:18 +0000

Last backup: 2013-11-15 12:15:40 +0000

Size of backup disk: Too small

Backup size 1 TB < (Disk used 358.42 GB X 3)

Top Processes by CPU:

8% Finder

3% com.apple.WebKit.WebContent

2% WindowServer

1% AppleSpell

1% Safari

1% syncdefaultsd

1% EtreCheck

0% mdflagwriter

0% launchservicesd

0% coreservicesd

Top Processes by Memory:

197 MB AntiVirus

135 MB Finder

98 MB Safari

74 MB com.apple.WebKit.WebContent

61 MB Dock

49 MB MacKeeper Helper

37 MB mds_stores

25 MB WDQuickView

25 MB PluginProcess

25 MB com.apple.WebKit.Networking

Virtual Memory Statistics:

9.88 GB Free RAM

1.18 GB Active RAM

206 MB Inactive RAM

752 MB Wired RAM

207 MB Page-ins

0 B Page-outs