Hi,
my WD MyBook Studio 6TB external HDD is not showing up in Finder, but it is showing up in Disk Utility. When I repair it, it shows everything is fine.
But there is somethine strange going on, when mounted the Drive shows as “blank file” icon.
When I say mounted, I mean it shows the “blank file” icon in the Disk Utility sidebar.
I believe these drives are not Mac ready out of the box, you should erase and re-partition the drive. In Disk Utility select the drive from the left hand menu, click the Erase Tab, then click the "Erase..." button. Once this is done, select the drive at it's volume level and go to the Partiton Tab, select the drop down menu and choose "1 Partition", then choose the "Options..." button and choose the "GUID Partition Table" option, select "OK", then click "Apply" at the bottom right hand sectino of the DiskUtil window.
Yes, they are Mac-ready. I've been using it for 2 years now, this probem only came up recently. And I have 4 TBs of Movies on it, so it's not that easy to erase.
Triple-click anywhere in the line below on this page to select it:
diskutil list | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.
Ok, so here's the output:
/dev/disk0
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *1.0 TB disk0
1: EFI EFI 209.7 MB disk0s1
2: Apple_HFS Macintosh 371.7 GB disk0s2
3: Apple_Boot Recovery HD 650.0 MB disk0s3
4: Microsoft Basic Data Windows 256.0 GB disk0s4
/dev/disk1
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *6.0 TB disk1
1: EFI EFI 209.7 MB disk1s1
2: Apple_HFS Storage HD 6.0 TB disk1s2
/dev/disk5
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *999.2 GB disk5
1: EFI EFI 209.7 MB disk5s1
2: Apple_HFS Time Machine-Backups 998.8 GB disk5s2In the Finder, press the key combination shift-command-C, or select
Go ▹ Computer
from the menu bar. A window will open showing all mounted volumes. Is "Storage HD" there?
No, unfortunately.
Please run this command in the same way as before and post the output:
ls -@AOen /V* | open -ef
In Terminal:
ls: Storage HD: Permission deniedIn TextEdit:
total 40
-rw-r--r--@ 1 501 80 - 6148 11 Jul 20:05 .DS_Store
com.apple.FinderInfo 32
drwx------ 1 0 0 - 264 10 Sep 07:04 Backups
lrwxr-xr-x 1 0 80 - 1 11 Sep 03:09 Macintosh -> /
drwxr-xr-x 5 0 0 - 442 10 Sep 15:03 Time Machine-Backups
drwxrwxrwx@ 1 501 20 - 8192 9 Sep 23:37 Windows
C0B21842-99B8-46E2-A991-EC7EEE7FEF28 8Please read this whole message before doing anything.
I don't think it is a problem with my computer as the harddrive initially went missing on my Mac mini server and now have connected it to my iMac.
I'm now restoring my Movies with Data Rescue, which works fine. I will re-partition the drive afterwards.
This is gonna take days for 4 TB of Movies …
But something is strange when I restore it. I don't have permission to access the “Movies” folder that is restored.
Could this be related to the Terminal output above where it says “permission denied”?
If you prefer not to carry out the test I suggested, I have no other suggestions. Good luck.
Ok, thank you for your help.
Hey Linc Davis, just read your posts. I have the same issue as reitermarkus has described. Extrnal HDD, sounds like it's about to boot but then just seems to turn it self off. I can not see the HDD in Disk Utility, or in terminal or anywhere else for that matter.
Since you seem to know what you're talking about, I thought I'd ask the question, is there anything else I can do besides everything you listed above? Or am I looking at data recovery services by someone else?
Thanks
Dear Linc Davis!
I have the exact same problem, hopefully you will receive my output, which is below following your commands. I can not see the drobo under Go -- Computer and i can only see its contents under Disk Utility -- right click on Drobo and Open Drobo.
I had my Drobo USB connected to Mountain Lion MBPro, changed to MBPro Retina on Maverics and went to Mac Mini Server with Maverics and after years of absolutely no problems with Drobo - its now gone missing. I am quite sure it has to do something with permissions, but do not know how to fix it.
Please help!! There is 6 years of my digital life on there 😟
====
total 8
drwxrwxr-x 6 501 20 - 340 Mar 12 12:55 Clients TM Backup
drwxr-xrwx@ 29 0 0 hidden 1054 Feb 21 12:35 Drobo
com.apple.FinderInfo 32
0: FFFFEEEE-DDDD-CCCC-BBBB-AAAA00000059 allow list,search,file_inherit,directory_inherit,only_inherit
1: 73F247A6-B700-47BD-8924-190C6928D04F allow list,add_file,search,add_subdirectory,delete_child,readattr,writeattr,readextat tr,writeextattr,readsecurity,file_inherit,directory_inherit
lrwxr-xr-x 1 0 80 - 1 Mar 10 15:56 Server RAID -> /
drwxrwxr-x 6 501 20 - 340 Mar 12 12:55 Server TM Backup
External Hard-Drive not showing in Finder despite no errors in Disk Utility.