iphone is disabled

iphone is disabled connected to itunes

iPhone 4, iOS 3.1.3, ******

Posted on Sep 11, 2013 7:14 AM

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Question marked as Top-ranking reply

Posted on Feb 20, 2018 4:52 PM

Try reading this support document, which has been posted here several times...


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

62 replies

Feb 10, 2017 9:58 AM in response to KiltedTim

Hello,

Here's my prob, yesterday before sleeping i've decided to change my passcode, it was 4 digit than i turned it with 6 digt, i was tired and i didn't used my phone after that cauz i've done that change in my bed, this morning when i get up and tried to acces to my amazing phone cauz i still love it, i realised that i lost the new password wich is asked after a restart that my phone did at night ( we're i was dreaming ) i'v tried to remember as much as i can the password i've set up before sleeping but no way, try after try my phone was finaly disabled, i've looked for a solution in the internet, one forum sayed to do a factory reset using Itunes( then i download the newest version 12.5.5.5 if i ve good memory but certainly i don't ...badhumour ) and try to get the firewall ISPW file as the newest version IOS 10.0.2 for my Iphone 6 plus, waiting for the download of that big file to complet with a too slow network connection i've been to the icloud website, i've sign up with my apple id ( email adress + password ) i've been in all my device then i deleted my iphone ( lovbomb ) from all my device, after the end of ispw file, i've made a hard reset with the dfu mode, i was expecting to get to that page with sign up with ur apple id to activat the device no way, now the screen is black, with that ****** message sayging that : iphone is disabled, i've also try with the step in the link u given above If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

i've retried so many times, it takes me all my day and i still on it, but no way it s so disgusting for me to buy a new iphone even if mine was still working perfectly, i still have the original box with the imei and some apple documents i got with it .

I'll be so gratifull if u can help me with that issue .

Faithfully yours,

Feb 10, 2017 1:52 PM in response to lovbomb

If your device says that it is disabled, then you have to erase it using one of the methods in this article: If you see the Connect to iTunes, or you forgot your passcode, or your device is disabled - Apple Support (the same one you linked previously).


There are three options. Select the one that is best suited to your situation. Follow the instructions to the letter.


Cheers,


GB

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iphone is disabled

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