Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Microsoft adds IMAP support to Outlook.com (formally Hotmail/Live Mail) email

Microsoft has finally added IMAP support to their Outlook.com (formally Hotmail/Live Mail) email accounts.


This now means that you can connect to your online Outlook.com email account using a proper email application like Mail on the Mac and all your email will remain in sync between all your devices. That includes your computer and your smartphone and/or tablet.


Why would you want this. Because web browsers make poor email applications whereas a proper email application like Mail on the Mac makes managing your email easier and more efficient. Plus, while you are using the computer, you can keep the email application running in the background and be alerted to incoming email as soon as it arrives rather than having to log-in using the web browser and hitting refresh to check for new email.


How to setup Mail on the Mac to access your Outlook.com email account.


Launch the Mail application buy clicking on its icon on the Dock.


User uploaded file


Select ‘Preferences’ from the Mail menu


User uploaded file


With the ‘Accounts’ tab selected click on the Add ‘+’ button in the bottom left corner of the window.


User uploaded file


In the ‘Add Account’ pane fill-in the ‘Full Name:’ and ‘Email Address:’ fields but leave the ‘Password:’ field blank.


IMPORTANT! When fill in in the ‘Email Address:’ field only fill-in the part of the address before the ‘@’ symbol.

For example: If your email address is janedoe@hotmail.com just fill-in ‘janedoe’


Click the ‘Continue’ button.


User uploaded file


In the ‘Incoming Mail Server’ pane select ‘IMAP’ in the ‘Account Type:’ pull-down menu.


In the ‘Description:’ field add Outlook Mail or something else descriptive so you know the account settings are for your Outlook.com email account.


In the ‘Incoming Mail Server:’ field add ‘imap-mail.outlook.com’


In the ‘User Name:’ field add your full email address.


In the “Password:’ field add you password.


Click the ‘Continue’ button.


User uploaded file


In the ‘Outgoing Mail Server’ pane the ‘Description:’ field should already be filled-in base on the previous pane.


In the ‘Outgoing Mail Server:’ field add ‘smtp-mail.outlook.com’


Add a checkmark to ‘Use only this server’ if it is not already there.


Add a checkmark to ‘Use Authentication’ if it is not already there.


In the ‘User Name:’ field add your full email address.


In the “Password:’ field add you password.


Click the ‘Continue’ button to finish.


User uploaded file


Test the account by sending email to and from the account.


If you don't have another email account to do this from ask a friend or family member to send you a test email and then reply to it to complete your testing.

Posted on Sep 14, 2013 4:16 PM

Reply
23 replies

Dec 14, 2013 2:53 PM in response to Gino Cerullo

I have to say that I am beyond frustrated with the way Mail 7.0 keeps checking the box to "Store deleted messages on server" for my outlook.com IMAP email account. I have searched for hours on the web for a solution and nothing has worked for me.


The effect of this is when I delete a message in the Mail app, the message remains on the server. However, deleting a message on another IOS device or through the web work as expected.


-I have unchecked the "Store deleted messages on server" box and it magically checks itself again

-I have deleted and added the outlook.com account back

-I have deleted the com.apple.mail.plist file

-I have scoured the outlook.com settings on the website for a solution to no avail


Does anyone know what the **** is going on and why Mail keeps changing this setting back?

Dec 14, 2013 2:59 PM in response to offpiste

offpiste wrote:


I have to say that I am beyond frustrated with the way Mail 7.0 keeps checking the box to "Store deleted messages on server" for my outlook.com IMAP email account. I have searched for hours on the web for a solution and nothing has worked for me.

Try waiting until MS fix their problems, this is a brand new service for MS, it's clearly not up to spec yet (as MS admit)

Dec 14, 2013 3:08 PM in response to offpiste

As I said


Believe as you wish, I am not here to explain the differences between functional compliant Imap systems (such as iCloud) non functionl ones (Outlook) and non compliant ones (Google)


But ask yourself why Mail works with all of the standards compliant Imap systems? except the one that MS admit is not yet working properly.


Good luck, and try Airmail, it's junk, but it lets you not save on the server (thus defeating the point of running an Imap system completely)

Microsoft adds IMAP support to Outlook.com (formally Hotmail/Live Mail) email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.