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iphone 5. black screen of death???

So i went to bed the other night and my phone worked fine. When i woke up the next morning, the screen was completely black. now that the screen is completely black, the vibrate button doesnt work. No Vibration, no noises. I cant hold down on the lock and home button to try to turn it off because my lock buttons broken. My lock button has been broken now for about 4 months but i just put on a setting which allows me to click on a button and lock my screen so i didnt get it fixed. My only solution was to let the phone die and then charge it and turn it back on. After 2 days, it finally dies. I plug it in and the charging icon comes up. I think to myself perfect, nothing is wrong with the screen or i wouldnt be able to see this image. So after it starts charging, it finally tries to turn on by itself. The apple icon appears as usual, then nothing. The apple icon has been up on the screen now for about 5 hours and still nothing. Here is the biggest and stupidest part of the story. I didnt back up my phone since ive owned it, and i have really important pictures and information i need to get off the phone. Is there anyway i can recover this information, or any way i can fix my phone???? It will also not respond when i plug it into the computer. PLEASE HELP!!!

iPhone 5

Posted on Sep 16, 2013 10:51 AM

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Posted on Sep 16, 2013 11:06 AM

Make an appointment with Apple and take it to a store. You may just be SOL for the photos, but I would think the phone may still be in warranty (unless you got it wet or dropped it).


I have to ask, if the lock button has been broken for 4 months, why in the heck would you wait until this disaster to back it up or seek repair? This makes no sense.

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Sep 16, 2013 11:06 AM in response to Presto709

Make an appointment with Apple and take it to a store. You may just be SOL for the photos, but I would think the phone may still be in warranty (unless you got it wet or dropped it).


I have to ask, if the lock button has been broken for 4 months, why in the heck would you wait until this disaster to back it up or seek repair? This makes no sense.

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Dec 14, 2013 9:15 AM in response to Presto709

Hi Im expiriencing the exact same problem,I have and Iphone5C I have never dropped it nor does it have water damage, before i went to sleep I was working fine when i woke up the screen was completely black! I can still recieve calls(it rings but i cant answer) and It playing my music(Through headphones). What do I need to do?

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Jul 13, 2014 11:34 AM in response to JCCranston

i have the same problem , but my phone is on but the screen is black , i can receive a phone call but i cant pick up , i can hear the sound when i plug in the charger , but can anyone please help me , i really dont know what to do , my lock button is broken so am confused! 😟

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iphone 5. black screen of death???

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