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After updating, stuck on processing file

After updating an app (Khan Academy). iTunes is stuff on processing the file. Anyone know how to get this update to finish?

Mac OS X (10.6.5)

Posted on Sep 17, 2013 9:06 PM

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44 replies

Sep 18, 2013 1:09 AM in response to jciyk

I have the same problem too. I do not know if this can be useful, but the download.app application in the /Music/iTunes/Mobile Applications/Downloads/app-you-are-downloading.tmp folder seems to be a Classic application, and thus it should not work under Mountain Lion. Even if this is the case, I do not know how to solve this; any help (possibly form Apple) is appreciated.

Sep 18, 2013 11:45 AM in response to jciyk

ios7 updated on my Ipod 5. Then as I was setting up I got to the ICloud Terms and Conditions and Privacy Policy. I tapped on agree. A small box comes up and I I agree again to the icould terms and conditions and apple privacy policy. And nothing frigging happens!!!! I'm still on the same darn page asking me to disagree or agree. NOW WHAT?!!!

Oct 7, 2013 10:49 AM in response to jciyk

1. Exit iTunes (if not possible, force-kill it in task manager, Ctrl-Alt-Del > Task Manager, right click on iTunes and select "End task").

2. Delete every folder in this directory:

OS X:
~/Music/iTunes/iTunes Media/DownloadsNote: The tilde (~) refers to your Home directory.Windows Vista:
\Users\username\Music\iTunes\iTunes Media\Downloads\


Windows 7:

\Users\username\My Music\iTunes\iTunes Media\Downloads\


Windows XP:

\Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\

3. Start iTunes and start your downloads again.

After updating, stuck on processing file

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