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iOS 7 'Software Update Failed'

So the iOS 7 update is out. I searched for the update manually on my iphone 5 and found it. I tried to update and right after it starts intializiing update, a pop-up comes up titled 'Software Update Failed'; An error occured downloading iOS 7.0. It gives me the option to close or go to settings which does nothing.

I tried finding the update on itunes on my PC but it does not show up. It only shows up on my iphone.

iPhone 5, iOS 6.1.4

Posted on Sep 18, 2013 10:16 AM

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Posted on Sep 18, 2013 10:17 AM

for me too!

too many people downloading at same time, so Apple servers are completely overloaded

146 replies

Sep 18, 2013 10:55 AM in response to Deikan

Non-jailbroken 5th generation Touch. Exactly the same prob. Thought it was 'aeroplane mode' causing an issue, so turned it off. Got a little further, and began downloading, but time went rapidly from '20 minutes remaining' to '15', '5', 'less than 1 minute' without the progress bar having budged a single nanometre. Then 'update failed'!


You'd have thought the largest tech company on Earth could manage a software download, wouldn't you...?!

Sep 18, 2013 10:57 AM in response to treborito

treborito wrote:


Same here. My first attempt went for about 10-15 minutes before receiving the error. Now I'm getting it immediately upon starting the install. I later tried to update it via iTunes directly but it says that I have the latest software (iOS 6.1.4)


Same here - it looks like they haven't even opened up whatever mechanism iTunes connects to.

Sep 18, 2013 10:58 AM in response to Rexrothbeat

Rexrothbeat wrote:


I wonder if Apple could think through the iOS download process a bit more thoroughly. Surely there must be a way to handle the expected traffic.



Part of the problem is releasing it worldwide simultaneously. What they need is servers the major timezones (i.e. those with highest density of iPhone users) and then perform a "follow the sun" rollout.

Sep 18, 2013 11:00 AM in response to RosaAlba

RosaAlba wrote:


Non-jailbroken 5th generation Touch. Exactly the same prob. Thought it was 'aeroplane mode' causing an issue, so turned it off. Got a little further, and began downloading, but time went rapidly from '20 minutes remaining' to '15', '5', 'less than 1 minute' without the progress bar having budged a single nanometre. Then 'update failed'!


You'd have thought the largest tech company on Earth could manage a software download, wouldn't you...?!


They are not the "largest" tech company by any stretch of the imagination; just one of the more profitable ones. In terms of global infrastructure, Apple are puny.

iOS 7 'Software Update Failed'

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