Configurator crashing when device connected
Is anyone else having an issue with Configurator crashing whenever a device is connected? I am in the middle of an iPad deployment. It started out fine, today, but I think Apple was updating their iTunes store. At some point, I could not longer install apps that I had legitimate codes for. I needed to go into iTunes and agree to the new Terms that came out today. After that, I was fine. Then I noticed my devices showed an update for iBooks, but iTunes did not recognize it. I got it from thje App store and was able to update the iPads using that. After a while (where everything was fine) Configurator recognized iOS 7 and looked like it started to update the iPad, but failed with errors that pointed to not being able to contact the iTunes store. Shortly after that, I could not longer do anything with configurator. It launches fine, and would stay up, but the minute I hooked up a device (including new iPads right out of the box) it just unexpectedly quits.
I noticed a new version of iTunes, but I am not able to install it for whatever reason. I restarted the computer many times, and repaired permissions. THe logs show the following:
9/18/13 3:45:25.621 PM Apple Configurator[396]: tid:5423 - unable to query device capabilities
9/18/13 3:45:25.670 PM iTunesHelper[175]: Apple Configurator is running, ignoring device
9/18/13 3:45:25.722 PM com.apple.SecurityServer[28]: Session 100012 created
9/18/13 3:45:26.617 PM Apple Configurator[396]: *** Assertion failure in -[ACUUnpackFirmwareOperation endOperationWithError:], /SourceCache/AppleConfigurationUtility/AppleConfigurationUtility-274/Engine/Ope rations/ACUOperation.m:131
9/18/13 3:45:26.617 PM Apple Configurator[396]: An uncaught exception was raised
9/18/13 3:45:26.618 PM Apple Configurator[396]: ACUUnpackFirmwareOperation cannot fail the operation and without setting an error
9/18/13 3:45:26.618 PM Apple Configurator[396]: (
0 CoreFoundation 0x00007fff90927b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff86fc63f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff90927948 +[NSException raise:format:arguments:] + 104
3 Foundation 0x00007fff884de4c2 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 189
4 Apple Configurator 0x0000000102cd3563 Apple Configurator + 701795
5 Apple Configurator 0x0000000102cd478b Apple Configurator + 706443
6 Apple Configurator 0x0000000102c94707 Apple Configurator + 444167
7 Apple Configurator 0x0000000102c95904 Apple Configurator + 448772
8 Foundation 0x00007fff885680f1 __block_global_6 + 129
9 libdispatch.dylib 0x00007fff8e276f01 _dispatch_call_block_and_release + 15
10 libdispatch.dylib 0x00007fff8e2730b6 _dispatch_client_callout + 8
11 libdispatch.dylib 0x00007fff8e2741fa _dispatch_worker_thread2 + 304
12 libsystem_c.dylib 0x00007fff8710fcdb _pthread_wqthread + 404
13 libsystem_c.dylib 0x00007fff870fa191 start_wqthread + 13
)
9/18/13 3:45:26.619 PM Apple Configurator[396]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'ACUUnpackFirmwareOperation cannot fail the operation and without setting an error'
*** First throw call stack:
(
0 CoreFoundation 0x00007fff90927b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff86fc63f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff90927948 +[NSException raise:format:arguments:] + 104
3 Foundation 0x00007fff884de4c2 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 189
4 Apple Configurator 0x0000000102cd3563 Apple Configurator + 701795
5 Apple Configurator 0x0000000102cd478b Apple Configurator + 706443
6 Apple Configurator 0x0000000102c94707 Apple Configurator + 444167
7 Apple Configurator 0x0000000102c95904 Apple Configurator + 448772
8 Foundation 0x00007fff885680f1 __block_global_6 + 129
9 libdispatch.dylib 0x00007fff8e276f01 _dispatch_call_block_and_release + 15
10 libdispatch.dylib 0x00007fff8e2730b6 _dispatch_client_callout + 8
11 libdispatch.dylib 0x00007fff8e2741fa _dispatch_worker_thread2 + 304
12 libsystem_c.dylib 0x00007fff8710fcdb _pthread_wqthread + 404
13 libsystem_c.dylib 0x00007fff870fa191 start_wqthread + 13
)
9/18/13 3:45:27.208 PM WindowServer[70]: CGXDeferSurfaces : Invalid source window 135
9/18/13 3:45:27.214 PM com.apple.launchd.peruser.501[135]: ([0x0-0x53053].com.apple.configurator[396]) Job appears to have crashed: Abort trap: 6
9/18/13 3:45:27.382 PM ReportCrash[411]: Saved crash report for Apple Configurator[396] version 1.3.1 (274) to /Users/admin/Library/Logs/DiagnosticReports/Apple Configurator_2013-09-18-154527_IT-iPad-MacBook-Pro.crash
I use a MacBook Pro running 10.8.5, and COnfigurator 1.3.1.
Any help is appreciated, as I need to deploy thjese iPads to my students in a couple of weeks.