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iOS 7 iMessage won't activate

My iMessage & FaceTime won't work after I updated to iOS 7. Just says waiting to activate. Anyway I can fix this?

iPhone 5, iOS 7, iMessage

Posted on Sep 18, 2013 12:45 PM

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Question marked as Top-ranking reply

Posted on Sep 18, 2013 1:44 PM

I have this problem too, my iPad ok but iPhone 5 just says waiting for activation and is the same for FaceTime.


Wondered if there'd be a **** up with this upgrade.

654 replies

Sep 19, 2013 9:37 AM in response to Seanm85

Hi all, I had a similar problem on my ipad mini after upgrading to iOS 7. It would let me sign into iMessage but not FaceTime. I don't know if this is just a coincidence but I logged in to my Apple ID account through icloud on my iMac. I set the region to London (where I'm from) and checked a few things while I was logged in. I then signed out and went back to my ipad and hey presto it let me sign in to FaceTime. Of course it could just be that Apple have got round to fixing it. Good luck sorting yours out.

Sep 19, 2013 9:43 AM in response to Seanm85

What I done and it worked for me so simple. I was having the problem 'Waiting for activation'



> Plug your iPhone in

> Go to iTunes.

> Go to the summary page
> Tick this computer then go to back up now.
> Once done, to make sure your phone has backed up properly go to the top left thing and a drop down menu appears click preferences, then devices and it should come up with your iphone device and a time stamp.
> Go back to the summary page click restore back up (it will most likely ask for you to turn off find my iphone, do that) then click restore back up again.
> Wait for it to do its thing, your phone is fully back to how it works but with imessage enabled through your phone number and not through your apple ID


If this doesnt work, simply be patient. It will work eventually, if you're not patient enough, keep trying to do this. If it worked for me, it will work for others.

Sep 19, 2013 10:00 AM in response to Seanm85

I was having the same problem from the time I downloaded yesterday until this afternoon. I had tried everything I read about trying to fix it. I got it to work by plugging my phone into my computer and backing it. From there go to settings-general-reset-erase all content and settings and then restore the phone from backup. Worked for me!

Sep 19, 2013 11:10 AM in response to ShogDavid

I updated yesterday. Of course, there are bound to be glitches in any wifi related update. everyone needs to take it easy... and go with it. Yes, it's frustrating and annoying, but if you deal with tech on any scale, you are bound to have a few problems now and then... apple or not.


After helping a friend to back up/download and install ios7 this morning, I noticed that her imessage immediately begain working, and yesterday I updated my iphone 5 first, then ipad. ipad connected to imessage and facetime immediately out of the gate... iphone did not. I'm not sure if there's a correlation between others who have had the same experience, in relation to iphone not activating, but ipad working fine.


This morning, still had not activated, nor was signing in working. I kept getting all the same messages saying "failed, check your network connection"... so, after trying everything from resetting network settings, to forgetting the icloud acct. and signing back in, to deactivating wifi, etc. etc. etc. ... (I tried everything...) I decided to do a restore. First I tried resetting all settings...(doesn't remove personal data/apps, but delets stuff like wifi passwords, email passwords and any other customizations) when that didn't work I decided to try a full "erase everything and start over" restore. I did that, and once prompted, chose the feature that said "restore from latest icloud backup." There's also a prompt to enter icloud id, as well as imessage and facetime apple id.


IT WORKED!


yes, it's a pain that I had to go through all that... but... less than 24 hours ago, I was just installing it for the first time... which took approx. 2.5 hours for both ipad and iphone.


So... back up first either to icloud or computer and the reset using the restore from back up selection and you should be good to go.


I've known others who have worked for software development before, and all have said that sometimes when updating via wifi, traces of the previous software can be left in your system and cause glitches.


The total restore took me about 20 minutes from the time I pressed reset, to the time it took for all my apps to finish downloading...


worth the 20 minutes to have everything working properly!

iOS 7 iMessage won't activate

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