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AirDrop showing the wrong name and picture with iOS 7

AirDrop is showing the wrong name and picture on my wife's phone....It is showing my name and picture. She has an iPhone 5 and I just updated her to iOS7 about an hour ago, same time as I did mine. Is it because we are connected with the same Apple ID and if so, how do I fix it? She is annoyed by it and not seeing where I can change it in the settings is beginning to annoy me. Help!

iPhone 5, iOS 7

Posted on Sep 18, 2013 1:07 PM

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100 replies

Sep 19, 2013 4:38 PM in response to Axeman1020

Axeman1020 wrote:


Not true. AirDrop verifies via bluetooth but transfers via wifi. It needs both. Try turning one or the other off and it will not work.

How the data travels is really irrelevant. It is how the devices verify each other that you are having trouble with and that is via Apple ID.


I understand there are a whole lot of kids walking around with jail broken iPhones and there are certainly valid security concerns when you get into the AirDrop wireless file sharing. But look at it this way, we have had home sharing set up through iTunes for as long as I can remember (always on the same apple ID). Right now I have itunes open and I see SIX different devices connected wirelessly ---and they are listed out nicely by their device name. It's not like Apple doesn't know which devices are currently registered on the same Apple ID. I still don't get it? If they are just trying to push their customer base to create more mini consumers in the same household...it begins to make a little bit more sense. But not much.


Why can't you just pair a device via bluetooth and exchange files?


Are there copyright concerns or privacy issues that Apple is trying to avoid...cuz honestly, if they didn't see this being a huge issue for AirDrop with validating a device with its Apple ID (and not the device MAC ID), Apple's stock deserves to tank and their developers deserve to be unemployed for a while. I'm thinking this is just a simple fix that will be addressed in the very first software update package pushed out by Apple in about 9 days.

Sep 19, 2013 9:52 PM in response to N. Groom

I' have the same problem and read all the responses through 9/19/13 at 11:30PM when posting this. Several comments.


1) I read some article about needing wifi and bluetooth and at home I needed both but at work today I was able to airdrop with just bluetooth so dont know why at home it was sying i needed both on.


2) I have 2 kids. We have 1 icloud and 1 apple ID. They each have an email account linked to the ID for imessage. Face time and imessage all work fine and show the correct name and phone. When I tried airdrop today with one on my phone, I see the name of kid number 2 on airdrop but it goes to kid number 1s phone. The phone is the correct one but the name in air drop is the wrong kid. In the icloud settings, everything is turned off on both the kids phones except for find my iphone so contacts, etc are not shared or synced. We all have our own contacts. I signed out of icloud and back in on the phone with the name popping up but it did not fix. I powered down the two phones and restarted the two I saw the problem on but it didnt fix. It does sound like a programming glitch or oversight I feel becuase this issue does not exist with imessage or facetime, etc.


The name showing up on air drop is from a phone that I did not get to see what my son selected after the udpate and of course he doesnt remember what he selected but it may be related to the problem. I did the other two phones. There are at least half a dozen things more I can try and will see what happens (e.g. a - sign out of 1 phone and try the other two for each phone; b - turn off icolud on all 3 and back on; c - see if the problems goes away like someone else said it did becuase maybe it takes time for the appleid cross references to update; for reference the name poping up was inadvertanly linked to all three phones on face time at first (likely related to what my son selected after the install); d- unisntall ios7 and reinstall, etc.) Will keep you posted.

Sep 20, 2013 4:25 AM in response to N. Groom

I think I found the problem.

Well for my case anyway.


My wife and I both use the same Apple ID and AirDrop showed my name and picture in airdrop.

My Apple ID is also my email address and the way I fixed the problem is I removed my email address from my contact card in the phone book app.

Now it shows my wife's picture and name on my phone and vise versa on her phone.


Also make sure under FaceTime setting only tick the number for that device. That's what I have but not sure that helps or not.


Give it a try and good luck.

Sep 20, 2013 6:10 AM in response to NotionDriver

OK I figured it out!


1 - Where my wife maiden name was showing up.


Under my own Contact card I had my wifes maiden name there as "spouse". I changed this and it updated it correctly.


2 - Where my mom and Dad were both coming up as my dad.


Under my own Contact card I had my "parents" as my dads name. I deleted that and they were then fixed.



If Hanes doesn't work, give mine a try.



EDIT - nevermind.. This did not work. I tried it on photostream. After they joined it changed their names back incorrectly.

Sep 20, 2013 6:43 AM in response to Hane Hormes

This helped me with my original question and for all of those who were wondering. My Apple ID is one of my emails. I had this email in my contact and was also using it for FaceTime on my iPad. I followed the steps below and things changed instantly without restart:


1. I went into my contacts and pulled up my own contact. Took out my email address and changed it with another one I use. When I did that my wife's phone posted our iPad for her picture.


2. Went to the iPad contact in my phone and changed it to another email address. (We have our iPad as a contact for iMessage and FaceTime directly to the iPad) When I did that, it did not change her name and picture..still said iPad.


3. When into her phone and changed the iPad contact information. When I looked on my phone, FINALLY, my wife's name and picture was showing as the airdrop contact.


It does seem to be a glitch with the system for those who use an email address as their Apple ID user name. So if you have a family, run through the contacts and take out the email section if it is the SAME as the Apple ID username. Again, I started with my phone, because it was the phone presenting my name on the other devices. So, if your daughters name, son's name, wife's name, mom or dad's name is showing as the airdrop name and pic for your device then start with that person's device. Chances are in the contacts somewhere the email is listed for the contact pushing their names and pictures to the other devices for airdrop's feature.


Again, I have one Apple ID for all of my devices. I did not change the Apple ID as not to hinder grabbing apps from the cloud on all devices for my family, sharing calendars, notes, etc. All I had to do was remove the email in my contact because it was the same as the Apple ID. I also suppose the email can be changed for the Apple ID too if that is easier. This was the only thing that worked for me and I hope it helps everyone else out. Credit to Hane Hormes for fixing this. I did not think of it before him. I appreciate your help with this!!

Sep 20, 2013 8:45 AM in response to N. Groom

Sorry but I couldn't resolve the issue. The name and pic is shown on all devices is the one from my wife. Apple ID is my email adress which has been stored on her device in (only) one of the contacs with my name (we are used to have 2 contacts for ourselves, one privat and one work with different pics). The real crazy thing is that the pics along with her name came from in one case from the work contact and in another from the private one. My email adress which is our Apple ID is only stored in the private contact.


This is so weird!


Any suggestions how to fix it?

Sep 20, 2013 10:18 AM in response to lululasse

I would try to erase your email from all of the contacts you have it listed under. Only the email associated with the Apple ID. Any device that it is listed under a contact for has to go. So if you have the email address in multiple contacts on multiple devices remove it from every single contact and see if that works. It did for me. I know it is dumb but it worked and Mail should remember email addresses you have sent out before without storing it in the contact app.

Sep 20, 2013 2:44 PM in response to N. Groom

Same issue here... Wife with iPhone, my iPad and my iPhone... Each one shows different contact... I've tried evey suggestion so far nothing working to clear this up... Apple should be looking at only unique phone identifier and main phone contact to show image and name.... Apple missed the mark on this for families that are under a single Apple ID.

Sep 21, 2013 6:05 AM in response to N. Groom

Please bear in mind that Airdrop was designed to share information with people who are using different Apple ID's. Theoretically, if you are sharing the same Apple ID, then all of your digital content could be shared through the cloud automatically. You have the option to limit what information is being shared through the cloud on each device (particularly if you have children). Still not sure of a fix if different Apple ID accounts are being used. I just wanted to change the profile picture. Dont mind the integration with social media, but having the option would be great.

Sep 21, 2013 9:22 AM in response to N. Groom

Hi all, I have the same issue with my wife's name appearing on all 3 phones. We shared the same Apple ID, however I created a new one for my wife and did not fix the issue. I added our contacts in the info section in mail, contacts and now it shows up with my wife's name. Put a call into apple support and 2 hours got no where. It doesn't make sense. Doing my head in. Clearly it's an issue with airdrop which I suspect will need to be addressed.note the apple support guy said he tested with users in the office and the issue did not occur.

AirDrop showing the wrong name and picture with iOS 7

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