AirDrop showing the wrong name and picture with iOS 7

AirDrop is showing the wrong name and picture on my wife's phone....It is showing my name and picture. She has an iPhone 5 and I just updated her to iOS7 about an hour ago, same time as I did mine. Is it because we are connected with the same Apple ID and if so, how do I fix it? She is annoyed by it and not seeing where I can change it in the settings is beginning to annoy me. Help!

iPhone 5, iOS 7

Posted on Sep 18, 2013 1:07 PM

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100 replies

Sep 22, 2013 10:25 AM in response to sigjuice

Sigjuice, tap on the blue circle with the i in the center.


Select Remove this email address.


Continue to remove all email addresses.


If your phone number is greyed out, then that is likely your phone number on the device you're using. Nothing else can be done with this phone number.


Ensure all other phone numbers listed that have a blue circle with an i in the center are removed. If they cannot be removed, then uncheck them. Do the same in FaceTime.


Then turn off iMessage and FaceTime. (If you don't use iMessage or FaceTime leave them off.) If you use them now is the time to reactivate them by following my instructions above.

Sep 22, 2013 12:43 PM in response to larryr1

It's not just an Airdrop problem. My wife and I share the same icloud account for contacts and calendars (and btw, also applicable if you share an app like Budget that uses a common icloud acct). She also has her own icloud acct for iMessage and FaceTime. Anyway, whenever we select the appropriate "Me" contact under contact settings, it changes the other spouses "Me" setting to the same person (so we're both always set to the same person). If you switch the other phone it switches the other and on and on. Never a problem in ios 6.

Sep 22, 2013 4:12 PM in response to Paz

With iOS 6, my wife and I did encounter the problem where "My Info" under "Mail, Contacts, Calendars" and "Siri" wouldn't stick and kept changing the way you describe. I worked around that by removing both our contacts from iCloud. I then transfered those two contacts to both our phones using iTunes. The end result was that each phone had two categories under contacts, "iCloud" and "From My Mac" (with just two contacts). Then setting "My Info" to a "From My Mac" contact made it all work. The latest iTunes says something to the effect of "you are using iCloud contacts, so no Mac contacts for you". With iOS 7, setting "My Info" to a contact from a secondary iCloud account works instead.


About the AirDrop problem,

I turned off iMessage and and FaceTime on all our iOS devices and computers. I have deleted my contact from everwhere possible. AirDrop from my wife's phone still has my name on it, instead of hers.


I am biting the bullet and switching my wife's phone and computer to her own iCloud account. Common purchases are easy. Contacts, Calendars, Reminders, Notes are easily shared by adding each other's iCloud account as a secondary account under "Mail, Contacts, Calendars". I don't like the loss of a single Photo Stream. Having our own Passbook and Documents/Data is probably alright. I am not too excited about giving up common iCloud Safari tabs, but finally having our own separately organized bookmarks will be nice. We each get our own 5GB.


Apple's philosophy appears to be "a separate iCloud account for every person". I don't think sharing an iCloud account will get any easier with upcoming features like iCloud Keychain, which is supposed to hold credit cards and passwords.


The ability to easily share stuff amongst family members is important to many of us. I can only hope that Apple recognizes this and makes things simple in the future.

Sep 22, 2013 11:11 PM in response to sigjuice

Sigjuice, I just intentially messed up our iPhones and then went through the process again and was able to fix them again by removing the email addresses and phone numbers that allowed me to remove them. The email address you cannot remove is likely your Apple ID, so uncheck this email address.


Remove everything else that can be removed and uncheck those that cannot be removed.


Touch your Apple ID and this should give the option of signing out. Do sign out.


Then disable iMessage.


Then turn on iMessage back on.


Sign back into your Apple ID.


Select your iPhone phone number or add an email address that is NOT your Apple ID. YOUR iPhone and iPad MUST use the same phone number and email address. I used only my iPhone number and no email address.


Do the same for your other family member's devices each using different phone numbers and email address. from the other. However, Mom's iphone and ipad MUST use the same phone number/email address and so on. This will work, please let me know the outcome.

Sep 23, 2013 3:45 PM in response to N. Groom

Guys this is purely an icloud issue IF you are sharing an apple ID with someone. It's very easy to fix and i fixed it using most of your problems in this thread. If you are sharing the same apple ID your icloud is associated with that apple ID and you are sharing the same icloud email addy. Dip into settings > icloud and check the email addy. If you are sharing the same delete the addy from the phone that you do NOT want associated with the name appearing. It would appear as if everyone will need their own icloud address. Hopefully this helps, it immedietley helped for me when my phone was appearing as my spouses name and picture on my fathers phone. This is gauranteed!

Sep 23, 2013 7:38 PM in response to N. Groom

While I noticed I have the same issue of the user name in Airdrop being used amongst my family's multiple iPhone5s which use the same AppleID, the issue doesn't persist with other users iPhone5s when Airdropping to them. When I Airdrop with my family, we all show up as my wife's name in the available users seen (which incidentally was the first device to upgrade to iOS 7). When I Airdrop with a friend, my name appears on his user list.


Now I'm going to get all these devices in the same room and see what names are shared amongst them.


R

Sep 27, 2013 12:17 PM in response to N. Groom

ok i dont know if or how this has anything to do with it but i had the same issue with my daughter's and my sons and mine and my husband's iphones.... mine and my daughters both said my daughters name and my son and husbands both said my husbands name.... have no clue HOW this cud have fixed it but it did..... i noticed the pic that was my daughters identity was her facebook profile... all i did was go into the facebook setting in the phone.... not thru facebook app but in the actual iphone settings under facebook section where u sign in and one of the options is "allow these apps to use ur account" and i unchecked "contacts" the end.... thats all i did and now we all are normal. we all use the SAME apple id so we can share our music, movie, and app purchases but all use our own email and phone numbers within that apple id for facetime and imessage in each of our devices and we each have an iphone and ipad and all works perfectly just the airdrop feature was messed up and now just by turning off facebok contacts its normal. hope it helps someone else.

Oct 1, 2013 4:57 PM in response to N. Groom

The easiest thing to do is:


1. Log in to Manage My Apple ID.


2. Disassociate the email of the person showing up as you on Air Drop.


3. Log in to Air Drop and it will show the primary account holders name.


4. Now that your account has the proper association, go back and add the email you previously deleted. You will notice that, though the email is back, it no longer identifies your air drop with that email.

Oct 3, 2013 9:50 AM in response to ziggy6894

I've started using AirDrop on my devices and I notice that on my phone, when I share with say my iPad, my wifes name comes up on the airdrop list. So my phone isn't displaying my information when it is trying to send a file. I went and deleted my wifes contact and the issue resolved. I made her a new contact card and again, her name showed up on my phone when I was trying to send a file. This issue is very strange.

Oct 6, 2013 5:20 PM in response to sigjuice

I have spent a lot of time on this thread and after reading all the posts I have figured out the issue.


I share my Apple ID with 2 ipad mini's, 2 Ipads and 2 Iphone 5's, and it was driving me crazy. I could not figure out why all of my devices were showing my picture on all 6 devices. I also, did not want to give up sharing contacts with my wife, nor an Apple ID for App purchases. Come to find out, we can absolutely have both worlds while resolving the airdrop situation at the same time.


If you want it to be resolved, each person must have their own Icloud. They must not be sharing the same icloud ID as you are. I had to create an "Apple/Icloud ID" for each of my family members and sign them in via ICloud.


1. Go to ICloud.

2. Turn off each option (Contacts, Calendars, etc.)

3. When asked if to keep on iphone or delete choose wisely. If you want the same contacts to sync with the new icloud account then keep the information on the phone. If you don't care, then say delete.

4. Go to the bottom of the icloud option in settings and click delete account

5. Once Signed out, creat a new ID for that family member.


Once this is done you must sign the device out of your Apple ID in Facetime and IMessages. This will delete any connection the phone has with your Apple ID. Then sign back in via the new ICloud ID.


Lastly, go to Mail, contacts and calendars to my Info, and tell the device whose contact you want to connect it to


Now I know you are thinking "But I don't want them to be signed out of my App Store downloads" cause that was my concern. This is a separate option in the Itunes & App Store menu and will not effect this.


Once this is done make sure you update your contacts with the new device information in all devices so the pictures will appear. Otherwise it will recognize the device, but will not connect it to the picture in your contacts.


Now...if you still want to sync contacts, go back into "Mail, Contact and Calendars" and add the the icloud device you want to sync with and click "Sync Contacts".


After this you should be all set.

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AirDrop showing the wrong name and picture with iOS 7

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