Trust this Computer?

I installed iOS 7 this morning, and now with every restart of my iPad - if it is plugged into my iMac - I am asked "Trust This Computer?" I restarted 3 times, and was asked each time. Is this something that we will see every time we sync our tablets and phones?

Posted on Sep 18, 2013 2:54 PM

Reply
179 replies

Oct 9, 2013 2:27 AM in response to JohnPaulWilliam

HHey there, I had the same problem with my iphone 5 trusting my HP windows laptop.

I Was tinkering around with a couple things, I figured it had something to do with iTunes so first thing

i went into settings>iTunes and there I noticed I wasn't signed in, so I f*ing signed in. Then

I went into the iTunes program and turned off the automatically sync when connected. After I closed out iTunes and settings saved it has not asked me again. hooefully this helps someone. Later 😉

Oct 9, 2013 2:37 AM in response to Crissydrips

REPEAT: this problem is NOT in iTunes, it is a problem with iOS 7. Because the alert appears when you connect your phone to a computer that is switched on, but not even running Windows or OS/X, let alone iTunes.


In fact, the ONLY time this issue does NOT occur, is when you plug into a computer that IS running iTunes under Windows or OS/X, that you have previously trusted.


And if I reboot my "trusted" Windows computer while my iPhone/iPad is connected, the moment the power cycles (during the reboot), up pop the trust messages again.


If I UNPLUG my devices before rebooting Windows, and WAIT until Windows is fully running - then no message. If I plug in too soon, before Windows has loaded the Apple drivers, up comes the message.


It's a friggin' pain - and IS NOT ANYTHING TO DO WITH ITUNES.


Brian

Oct 12, 2013 2:02 AM in response to JohnPaulWilliam

I have iPhone 4 with IOS7 and have routinely connected this to Windows7 PC to extract photos etc. I have this problem and I solved it doing two things:


1. uninstalled all Apple software (including Bonjour etc) - I don't use this PC for iTunes so this was not a big deal;


2. turned the iPhone off and on and then reconnected it.


I was then told Apple Device mgr was installing (from the iPhone, I presume) and then asked whether I wanted to open Windows file Explorer every time the iPhone was connected. I THINK THIS IS THE PROBLEM MANY OF US FACE...... when I first upgraded to IOS7 and later connected to my Windows PC, i was in a hurry and I skipped or denied the Windows PC the opportunity to open Windows Explorer when the ipHONE was connected. Having done that the first time, it took my instruction to never do it again. Hope that works for some of you.

Oct 16, 2013 9:30 AM in response to rodrigoplant

A thousand Thank You's rodrigoplant! Your solution was simple, concise & best of all, WORKED!! FYI to anyone else with this problem:


I'm running windows 8, didn't have iTunes installed and was asked every time I connected my iPhone 5c to "trust this computer", so it is not an iTunes problem. I installed iTunes & tried a couple of the other suggestions, none of which worked. So, it's not an iTunes problem. It is a problem with the Apple Mobile Device Driver. If you're on a Windows PC, follow the steps outlined by rodrigoplant (copied below) & stop the annoyance. No more asking to trust the computer & phone still charges just fine.


C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers


Right click on "usbaapl64.inf", hit "Install" and wait for the magic.

Oct 16, 2013 2:11 PM in response to JohnPaulWilliam

Having the same exact issue myself. There are so many bugs in ios7 its ridiculous.

iPhone 4s

iOS 7


Intermitently asks me to trust the SAME exact computer Ive plugged it into for over a year.

Doesnt matter how many times I tap TRUST.


Really hope apple addresses the slew of bugs and performance issues with the older phones that could upgrade to ios7. Its ridiculous that we were even allowed to upgrade the 4 and 4s if there are so many performance issues with the older hardware.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trust this Computer?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.