Trust this Computer?

That's a terrible suggestion. That will deconfigure a phone. People will lose VPN settings, WiFi, etc. Could force you into spending a long time to recustomize your phone.

Same issue with an iPhone 5s and Win 8.1. Here's a fix that worked for me:

- Completely uninstall iTunes and all Apple services (Apple Mobile Device Support, Apple Software Update, etc.)

- Re-install iTunes

- Connect your device, and Trust the computer

No changes were required on the device itself. Hope the fix works for you!

I updated iTunes to 11.1.3 and now I don't have the trust isssue.

What worked for me was going into device manager with ipad connected and choosing portable devices and right click ipad and choose uninstall this device close down computer and restart message disappears

If you are using a VMware product, it may be possible that when you connect the iDevice to your system via USB, it may be "connected" to one of your running VMs.

Check your VMs, connected devices are usually in a toolbar in the lower right. Right click anything that is your affected iDevice, and select "disconnect (connect to host)".

You should then see your device connect to your system.

I have used both my iPad (ios6) and iPhone (ios6) on a PC running Win7 and Ubuntu with no problem untill I "upgraded" my iPad to ios7. The iPhone (ios6) still connects to Win7 and Ubuntu with no issue. iPad connects to Win7, but will no longer connect to Ubuntu without the "Trust This Computer" message appearing on the iPad. No matter how many times you select "Trust" the window reappears again.

Same cable, only difference is ios7. This is an issue with ios7! What can Apple do to fix this problem!

So I was having this problem as well with my iPhone 5, and in addition to the trust issue, I also started having issues with phone switching between charging and not charging at times as well.

Not sure if this will address everyone's issue here, but I had a thought that maybe the connectors on the end of the lightning cable were not making perfect contact with the plug on the bottom of the phone. I turned the phone off and then used a paperclip to gently scrape the inside of the port on the bottom of the phone and noticed that there had been some pocket lint build-up. After cleaning it out with the paperclip and spraying a bit of compressed air the charging and trust issue went away (i.e. it would only require me to click "trust" once).

Like I said, may not work for everyone, but give it a go.

Hello,

I you don't use OEM usb apple cable, you may experience some problem.

I was using OEM cable at home and cheap generic cable at work.

I was not able to log to the computer at work, getting the trust or don't trust this computer message

I brought the OEM cable from home at work and it work immediatly...

Cheers

This worked for me. Thank you.

Control Panel --> Uninstall a Program --> Find and select (Highlight) "Apple Mobile Device Support" --> Poke the "Repair" button at the top of the page

I tried everything else suggested here including the "Reset All Settings" option and nothing worked. I went into my device manager and found my iphone under "Portable Devices" and selected Apple iPhone/Properties/Driver/UpdateDriver/Search Automatically. Apparently there was an issue with the driver and that fixed it. Now when I select Trust Computer, it works and iTunes was actually able to find my iphone. Hope this helps.

THANK YOU!!!! I've been fighting this for a while across two iPods... I actually went out and bought a new one because of this issue* and was ****** when I couldn't get the new one to work.

*well, also because my iPod was almost 6 years old and I wanted one to auto download podcasts (:

Anyway, THANKS AGAIN!!!

Hi all,

I've had my iPhone 5s since the release date. I back-up to the cloud but every now and then I back up to my main computer which is an iMac. I have all the latest software releases including iTunes and only use Apple supplied cables.

For almost 5 months now each time I put my iPhone on charge on the iMac it asks me to 'Trust' the computer. I've read through the majority of the posts on this thread this morning... there seems no positive answer to cure the problem.

Are Apple therefore working on a solution? It must be a software problem with iOS 7 with so many people having problems and they appear to be all using the correction software in relation to the phone.

I guess we'll all just to have to keep pressing 'Trust' until Apple find a solution.

lm2

This worked for me: http://helpios7.com/trust-this-computer-pop-up-fix/

I can't believe that this issue has been out here so long, but Bombegranate's response worked perfectly!

I have an iPhone 5, and run Windows 7 on my laptop.

For those that haven't seen Bombegranate's suggestion, it was:

"What ended up working for me, was going to Uninstall/change programs in control panel. I found "Apple Mobile Device support", and tried "Repair". After going through all the prompts, my iphone finally showed up in Itunes and my phone stopped asking me if had trust issues."

Dbass1979

Thank you sir!

Good for you for figuring that out. No idea how that could have happened.