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Can't change iCloud ID

I've a problem:


I've changed my apple ID a week ago in ios 6. Everything was working fine until I've updated to ios 7 today. In ios 7 I've to re-enter my iCloud id password. That's not a problem but the password isn't accepted. This is because the iCloud ID is still configured to use my old apple ID! It's greyed out, so I can not change it. The solutions that I've found all telling to delete the iCloud ID first and then to connect it again with the new credentials...., but in Ios 7 there is a new security feature: To delete the iCloud ID you've to first logon to disable find my iPhone! I can't logon beause of the wrong id :-( the chicken and the egg....


Please apple help!

iPhone 5, iOS 7

Posted on Sep 18, 2013 2:59 PM

Reply
62 replies

Sep 20, 2013 4:11 PM in response to Dizzybas

Same problem here, new phones and original iCloud email account is inaccessible. Restoring from my iCloud backup is asking for my OLD email password, and the password isn't accepted. Had to erase all settings and start with a fresh phone.


This is clearly a problem since the iPhone remembers the old account email and won't let me input a new email without first logging in to the old email which can't be logged into, it's an endless loop.

Sep 21, 2013 6:49 PM in response to Dizzybas

I have the same problem! And I cannot access my old email since it has been disable, and that's why I need to change my apple ID into a new email. However, I simply cannot signout my icloud from my old email as the ID, after I update to iOS7. I've tried every method I read on this forum, none of them works for me. I've call apple support, and all they ask me to do is the same as mentioned in this forum, helpless. Apple, please solve this issue!

Sep 24, 2013 7:02 AM in response to Brackers28

I'm having same issue but here is my question before I verify my old email account. I have 3 iphones, 2 with the right apple id and 1 with an old id. If I verify my old email address in order to fix the 3rd phone, is that going to mess up everything with my other 2 phones that are already okay? Like my 3rd phone - she can't sign into imessage or icloud b/c it wants her to verify the account under my old email. So I tried to sign into apple with my old id, clicked forgot my password, but nothing has ever been emailed to me to change it. So I'm afraid to do anything b/c I'm worried I will mess up the other 2 phones that are working properly, but she wants her's fixed too! ugh!

Sep 25, 2013 12:39 AM in response to afranze

If you don't have access to your old email account, on a web browser, go to the Apple ID website, https://appleid.apple.com and sign in your current iCloud/Apple ID then edit it to your old email address then Save the changes (NO NEED to verify the email address becuase it's impossible). DO NOT sign out yet. Go back to your iOS device with that old email address then delete your iCloud account. Once deleted, go back to the Apple ID website and rename it back to your current email address. You just have to verify and you're good to go. No need to touch the other 2 iOS devices with the correct Apple ID.

Nov 15, 2013 2:57 PM in response to Dizzybas

I had changed my e-mail for my apple id but the icloud still had my old email on my iPad, where I created my old Apple ID. Now I got a iPhone also and the iCloud account has the correct e-mail for it. When I go on iCloud page om my PC appears the new e-mail. What can a do to remove the old e-mail from my iPad? Can I remoce the iCloud account and reactivate with the new Apple ID?

Can't change iCloud ID

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